Sales and Customer Service Representative

Location: Woodbridge, VA

Pay Rate: $19 per hour monthly commission

Self Storage Plus is ranked as the 11th largest self-storage property management company in the US by Inside Self Storage and is the largest private operator in the Mid-Atlantic. Growing steadily since 2018, Self Storage Plus has quadrupled during that time from 25 to 100 properties totaling nearly 8 million square feet. Self Storage Plus is proud to serve the storage needs of our local communities throughout the Washington-Baltimore and Southeastern Regions. Our mission is to give our customers Room to Pursue Life®.

Join our dynamic and engaging team at Self Storage Plus! We have an exciting part-time opportunity for a Sales Center Representative. Experience personal fulfillment and measurable success in a fast-paced, friendly environment.

Responsibilities:

• Handle a high volume of incoming calls to secure rentals, create reservations, and guide customers toward the best solutions for their storage needs
• Consistently meet or exceed sales goals through proactive outreach, effective questioning, and closing strategies
• Conduct heavy outbound calling to follow up on warm leads, re-engage past leads, and convert cold leads into new sales opportunities
• Engage with a diverse customer base, multitasking efficiently while maintaining focus on sales opportunities
• Use point of sale system to track leads and follow up promptly
• Work both independently and collaboratively to maximize results
• Perform additional tasks as assigned

Requirements:

• Sales Drive: Consistently pursue opportunities to close rentals and lead follow ups, using persuasive techniques and creating a sense of urgency
• Service Orientation: Anticipate and address customer needs to build trust and long-term relationships
• Active Listening: Identify customers needs and concerns without interruption to recommend the best solutions
• Problem Solving: Quickly analyze situations, overcome objections, and resolve complex issues while keeping the sale moving forward
• Time Management: Prioritize inbound sales calls and outbound lead follow-ups, focusing on achieving and exceeding performance goals

Top Reasons to Join Self Storage Plus:

• Monthly commission and eligibility for bonuses
• Paid time off and holidays
• Hybrid & flexible schedule
• Great work/life balance

Apply Now:

If you are enthusiastic, customer-focused, and sales-driven, thrive in a dynamic atmosphere, and want to join a rewarding team, apply today!

Self Storage Plus is a leading self storage property manager based in the Washington, DC, area. We are a locally owned and operated company with locations throughout Virginia, Maryland, West Virginia, and Florida.

We take pride in what we do and ensure we meet your every need, not only to make you happy; it's also our PLUS Promise: We are Professional problem solvers, we Lead by Example, we exemplify Unrelenting excellence and Sincere service. We stand by our PLUS Promise!

Self Storage Plus Management is committed to providing a workplace free from discrimination or harassment. We expect every member of the Self Storage Plus Management community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

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