What are the responsibilities and job description for the District Manager position at Self Storage Plus?
- Leadership: Guide and inspire your team to achieve remarkable sales goals and customer satisfaction.
- Growth Potential: Develop your multi-facility leadership skills and strategic business knowledge.
- People-Focused: Engage with diverse teams and customers to create impactful solutions.
- Strong Leadership: Strong ability to manage, motivate, and lead a team effectively.
- Analytical Skills: Proficient in analyzing data and identifying trends to strategize for increased sales.
- Problem-Solving: Quick thinker capable of resolving issues promptly and effectively.
- Organizational Skills: Highly organized with the ability to multitask and manage various responsibilities.
- Customer Service: Exceptional communication skills to ensure customer satisfaction and maintain positive relationships.
Responsibilities:
- Customer Service Excellence: Conduct customer needs assessments, uphold quality service standards, and evaluate customer satisfaction.
- Strategic Administration: Utilize business and management principles for strategic planning, resource allocation, and coordination.
- HR Management: Oversee recruitment, selection, training, compensation, and labor relations.
- Active Listening: Pay close attention to others, understand their points, and respond appropriately.
- Team Motivation: Inspire and direct team members, identifying and leveraging their strengths.
- Time Management: Efficiently manage personal and team schedules to optimize productivity.
- Learning and Development: Implement effective training methods to foster continuous learning and development.
- Goal Setting and Planning: Develop and prioritize goals and plans to achieve organizational objectives.
- Team Building: Coach and mentor team members, fostering their growth and development.
- External Communication: Represent the organization to customers and external stakeholders through various communication channels.
- Conflict Resolution: Address complaints, settle disputes, and negotiate resolutions effectively.
- Multi-Facility Leadership: Oversee operations across multiple facilities and drive business development initiatives.
Self Storage Plus is a leading self storage property manager based in the Washington, DC, area. We are a locally owned and operated company with locations throughout Virginia, Maryland, West Virginia, and Florida.
We take pride in what we do and ensure we meet your every need, not only to make you happy; it's also our PLUS Promise: We are Professional problem solvers, we Love our jobs, we exemplify Unrelenting excellence and Sincere service. We stand by our PLUS Promise!
Self Storage Plus Management is committed to providing a workplace free from discrimination or harassment. We expect every member of the Self Storage Plus Management community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.
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