What are the responsibilities and job description for the Restaurant General Manager position at Self Opportunity, Inc.?
General Manager – Premium Restaurant and Entertainment Venue
Compensation: Up to $115,000 performance incentives
A fast-growing, hospitality-driven entertainment group is searching for an experienced General Manager to lead one of its, full-service entertainment & dining locations. This role is ideal for a GM who thrives in a high-volume, experiential environment where operational excellence, guest satisfaction, and team development all intersect.
What You’ll Lead
- Financial & Operational Strategy: Drive fiscal accountability, oversee facilities, and ensure all operational standards, safety protocols, and compliance requirements are met.
- Guest Experience: Elevate every touchpoint—from pre-show service to post-visit satisfaction—with a focus on consistently achieving strong NPS results.
- Talent Development: Build, coach, and develop a high-performing management team; ensure clear role expectations and growth pathways.
- Brand & Culture Stewardship: Lead key meetings, maintain brand standards, and cultivate an engaging, high-energy culture for both guests and staff.
- Scalable Systems: Implement and refine processes to streamline operations, improve flow-through, and maintain exceptional service during peak volume.
How Your Success Will Be Measured
- Leadership effectiveness and manager development
- P&L accountability and cost-of-goods performance
- NPS and guest satisfaction trends
- Labor management against target
- Turnover at or below standard
- Overall flow-through and operational consistency
What We’re Looking For
- Proven success as a General Manager in high-volume full-service dining, entertainment, theater, or experiential hospitality
- Strong financial acumen with direct ownership of P&L
- Excellent communication and leadership skills
- Track record of building strong teams and delivering an exceptional guest experience
- Ability to balance strategic thinking with hands-on, floor-level leadership
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