Demo

Assistant Branch Manager

Self-Help Services Corp
Wilmington, CA Full Time
POSTED ON 8/22/2025
AVAILABLE BEFORE 10/22/2025
Job Description: WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies. We are seeking an Assistant Branch Manager to join our Wilmington, CA team! WHAT You’ll Do: Maintain effective branch operations including, timely opening and closing, adequate staffing levels, and effective member service. Assist with overseeing branch office operations to ensure that policies, procedures, and regulations are being followed (e.g. Bank Secrecy Act and Anti Money Laundering). Conduct staff meetings, including training and/or providing regulatory or process updates. Complete self-assessments, if applicable, and ensure they are completed thoroughly, accurately, and on time. Assist with developing branch-level production goals and plans to achieve them. Participate with branch leadership in developing personal performance goals of all staff members. Resolve member account-related problems and ensure positive public relations. WHAT You’ll Need: Associate degree or equivalent relevant experience. Bachelor’s degree preferred. Bilingual English/Spanish strongly preferred. Prior lending experience preferred. Four years banking or retail experience including experience in developing and/or supervising branch staff. Ability to obtain NMLS in certain markets. Working knowledge of computer software systems including Microsoft Office (Excel, Word, and Outlook), and ability to be trained and efficiently operate credit union systems and proprietary software. Experience with New Solutions is a plus. If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all – THIS is the place for you! Salary Range: $68,640-$90,100 Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status. Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Company Disclaimer: Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status. Welcome to Self Help Careers! Self-Help is a family of Mission Driven non-profit financial organizations. Our national foot-print means we offer strong benefits and opportunities across the country. Our inclusive collegial culture means that no matter where you're located, you're part of a shared mission. At Self-Help we don't just go to work. We create change - and we do it together. Join Us! If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, please request the appropriate accommodation by emailing: applicationassistance@self-help.org.

Salary : $68,640 - $90,100

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