Demo

Senior Business Analyst

Self-Help Federal Credit Union
Durham, NC Full Time
POSTED ON 5/25/2026
AVAILABLE BEFORE 7/25/2026
Senior Business Analyst locations NC-Durham-Bull City time type Full time posted on Posted 30+ Days Ago job requisition id R-100239 Job Description: WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies. DATA ANALYSIS AND REPORTING Prepare complex data on lending and other financial services to support funder proposals or reports. Provide data analysis support to operational teams to improve business performance and decision-making. Analyze cost-benefit trade-offs and prioritize potential data projects. Supervise assignment of data requests and review responses for accuracy and completeness. Develop data visualizations or other reports to improve operational reporting. SYSTEMS IMPROVEMENT Review business processes and identify opportunities and strategies to improve efficiency. Develop a deep understanding of operational needs, workflow, and internal processes to understand business requirements. Work with DIG engineers to develop efficient, practical solutions. Build and maintain relationships with key stakeholders. Manage assigned systems projects to ensure the solution meets business needs, the project meets deadlines and budgets are maintained. OTHER Act as a change agent to drive Self-Help’s economic inclusion initiatives by integrating supplier diversity and the use of businesses owned by women and people of color in third party contracting and vendor management for relevant products and services. Perform other duties as may be deemed necessary. MINIMUM QUALIFICATIONS AND REQUIREMENTS Bachelor’s degree in business, accounting, IT, or related field or equivalent related experience. 5 + years of experience as a business or financial analyst. Development experience with SQL Server Reporting Services (SSRS) and Power BI preferred. Strong commitment to our mission – creating economic opportunity for traditionally underserved communities. Preference for working in organizations that place priority on teamwork and collaboration Understanding of data warehousing concepts and best practices, and general database design principles. Advanced proficiency with MS Office Suite (Word, Excel, PowerPoint). Willingness and ability to learn basic concepts around lending and financial services. Strong analytical and problem-solving skills. Ability to build and maintain productive relationships throughout organization. Ability and willingness to work beyond normal work hours, as needed. Ability to demonstrate Self-Help's Core Values: Mission Before Self Service With Excellence Embracing & Promoting Change Results Not Credit Diversity as a Strength Financial Sustainability for Mission Impact PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Close vision is required. Employee is regularly required to: sit; talk and hear; use hands to finger, handle or feel; and reach with hands and arms. Employee is frequently required to type and use a keyboard. The employee must occasionally lift and/or move up to 20 to 40 pounds. Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Company Disclaimer: Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

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