Ticketing Coordinator

Job Details
Full Time / Part Time: Full Time
FLSA Classification: Non-Exempt
Business Unit: Corporate
Reports to: Director, Pricing & Field Ticketing
Travel Requirement: No

JOB DESCRIPTION

The Ticketing Coordinator is responsible for verifying disposal well information used by haulers across multiple disposal kiosk systems. This role ensures accuracy of API numbers, latitude/longitude, county and state, bbl data, records within the kiosk system. The position requires strong attention to detail, effective communication skills, and consistent record keeping for accurate ticketing and operational compliance.

The essential job functions include, but are not limited to

• Verify disposal well information including API numbers, latitude, longitude, county, and state for wells used by haulers.
• Work across multiple state well sites to ensure all disposal locations are accurately recorded and maintained in the kiosk system.
• Review and validate hauler activity to confirm loads and bbls.
• Maintain detailed and organized records of verification activities and communications.
• Communicate updates, corrections, and changes to ticket coordinators in a timely manner.
• Contact customers to request missing or corrected well information as needed.
• Relay non-responsive customers or unresolved issues to the supervisor for follow-up.
• Monitor and track responses from customers to ensure verification requests are completed.
• Utilize email, phone calls, and text messaging to communicate with customers, haulers, and internal teams.
• Manually enter non-API wells into ticketing system.

Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Strong attention to detail and willingness to learn data verification processes.
• Basic written and verbal communication skills
• Ability to maintain organized and accurate records.
• Comfortable using email, phone, and text messaging for professional communication.
• Basic computer skills and ability to learn new systems.
• Ability to follow instructions and work independently once trained.

Preferred Qualifications

• Familiarity with basic office or administrative work
• Interest in oilfield operations, logistics, or data management
• Experience with data entry, customer communication, or coordination roles is a plus but not required.

Select Values and Guiding Principles

• W: Working Safe
• A: Accountability
• T: Teamwork
• E: Excellence
• R: Respect

Compensation Information
Compensation is competitive and commensurate with experience.

Top Tier Benefits

• Medical, dental, vision, coverage in addition to life and disability insurance plans.
• Paid Vacation Days and Paid Holidays.
• Retirement and Savings (401K) Plan.

Physical Demands and Exposures

• This position works inside a climate-controlled environment. The Company will supply adequate training and equipment to perform the functions of the job.
• Monday – Friday, 8am-5pm.
• Involves sitting at a desk for extended periods of time.
• Needs high degree of concentration in a busy area.
• Ability to lift up to 25 lbs.

Select Water Solutions is an equal opportunity employer. It is Select’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

Select Water Solutions requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency’s Clean Air Act that regulates air emissions from stationary and mobile sources. A copy of the Clean Air Act can be provided to you upon request from Human Resources.

Select Water Solutions participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Select is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Select only uses E-Verify once you have accepted a job offer and completed the Form I-9.