Customer Service Representative

Select Source in Kimberly, ID is a customer service oriented hardware store working with both retail and contractors. We are looking for a Customer Service Representative to join our 10 person strong team. We are a local owned company that offers a great working environment located at 22334 Kimberly Rd. Store hours are 7:30-7:00 Mon-Fri & 8:00-6:00 Saturday, closed Sundays. Our Ideal candidate is self-driven, motivated, and reliable.

Job Summary

Customer Service Representative is expected to maintain a positive representation of Select Source by providing an outstanding customer service experience consistent with company values. The main task of a Customer Service Representative is to assist all customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the industry.

Benefits

·        Free early access to your pay through our scheduling software

·        401(k) with Company matching benefits

·        Paid Holidays

·        Sales incentive pay

·        Paid Vacation days

·        Paid Personal days

·        Consistent Work schedules

·        Work for a local Company

Responsibilities

·        Respond to all complaints in a friendly and professional manner

·        Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. This may also include processing special orders.

·        Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.

·        Assist with loading products into customer’s vehicles as needed.

·        Restock shelves as necessary.

·        Assist in taking regular inventory of stock.

·        Attend all staff meetings.

·        Adhere to all store policies and safety standards.

Qualifications

·        Outstanding Customer Service Skills and a professional attitude

·        A working knowledge of the products contained in the store with a willingness to continue to learn

·        Ability to problem solve quickly concerns customers may have

·        The ability to push, pull, and occasionally lift 80 lbs. regularly at work

·        The ability to stand the majority of your shift

·        The ability to fluently use or learn a computer for checking out customers and looking up information

·        Able to work a flexible schedule, including evenings, weekends and holidays as needed.

·        Strong math, reading, writing and communication skills.

·        Responsible and proven ability to maintain scheduling commitments

·        Spanish Speaking (Preferred but not required)

If you have a strong work ethic, a willingness to learn, follow instructions, willing to work with our store sales team members, and can work a set assigned schedule, we are looking forward to hearing from you.

Please apply in person at Select Source, 22334 Kimberly Rd, Kimberly, ID between 9am and 5pm.