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Patient Service Specialist

Select Physical Therapy
New Milford, CT Full Time
POSTED ON 7/22/2026
AVAILABLE BEFORE 9/22/2026
Patient Service Specialist
Job ID 304401 Location US-CT-New Milford Experience (Years) 1 Category Administrative - Administrative Services Street Address 131 Kent Road Company Select Physical Therapy Position Type Full Time
Overview

Position: Patient Service Specialist

Location: New Milford, CT

Type of Employment: Fulltime

Schedule: Weekdays (some evenings until 3)

Compensation: Starting at $17/hour (Pending experience)

When patients enter our outpatient physical therapy center in New Milford, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

    Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications

Minimum Qualifications:

  • High School Diploma/GED required
  • Health care experience

Preferred Qualifications:

  • 1 Year of Medical Office Experience
Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

 

Salary.com Estimation for Patient Service Specialist in New Milford, CT
$42,670 to $52,103
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