What are the responsibilities and job description for the Medical Front Office - Patient Service Specialist position at Select Physical Therapy?
Position: Patient Service Specialist
Location:520 Hartford Turnpike, Vernon CT 06066
Type of Employment: PRN, Per Diem (as needed)
Schedule: Weekdays - Varies, available in the evenings
Compensation: $18.00 - $18.50/hour (based on experience)
When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications:
- High School Diploma/GED required
Preferred Qualifications:
- 1 Year of Front Desk Experience
- Insurance Verification Experience
Equal Opportunity Employer/including Disabled/Veterans
Salary : $18 - $19