What are the responsibilities and job description for the Bilingual Customer Service Representative - Spanish/English position at Select Medical?
Bilingual Customer Service Representative - Spanish/English - Healthcare - $16.50 /hr - No Weekends
Location: 400 Technology Drive Canonsburg, PA | On-Site Position
Are you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.
Why You’ll Love This Job
As a Bilingual Customer Service Representative, you will:
✅ Fluent in Spanish and English (speaking, reading, and writing)
✅ Excellent communication and customer service skills
✅ Comfortable working in a fast-paced, office-based environment
✅ Familiarity with Windows-based computer systems
Preferred
⭐ 1 year of customer service, medical office, or call center experience
⭐ Experience with medical billing, insurance, or front desk operations
⭐ Familiarity with Windows-based computer systems
Required
High School Diploma or GED
Work Environment & Physical Demands
Location: 400 Technology Drive Canonsburg, PA | On-Site Position
Are you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.
Why You’ll Love This Job
- Competitive Pay - Starting at $16.50 /hour, based on experience
- Work-Life Balance - Monday to Friday, 8:30 AM - 5:00 PM (No weekends!)
- Comprehensive Benefits - Health, Dental, Vision, 401(k) with match, PTO & more
- Career Growth - Build valuable experience in healthcare, billing, and customer service
- Team Environment - Supportive, inclusive, and mission-driven workplace
As a Bilingual Customer Service Representative, you will:
- Support Patients & Providers - Answer calls and emails, process payments, and respond to inquiries
- Resolve Billing Questions - Help patients understand insurance claims, balances, and account details
- Keep Accurate Records - Document all communications and update internal billing systems
- Assist Internal Teams - Distribute mail, follow procedures, and provide departmental support
- Ensure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information
✅ Fluent in Spanish and English (speaking, reading, and writing)
✅ Excellent communication and customer service skills
✅ Comfortable working in a fast-paced, office-based environment
✅ Familiarity with Windows-based computer systems
Preferred
⭐ 1 year of customer service, medical office, or call center experience
⭐ Experience with medical billing, insurance, or front desk operations
⭐ Familiarity with Windows-based computer systems
Required
High School Diploma or GED
Work Environment & Physical Demands
- Office setting with extended periods of sitting.
- Ability to lift up to 35 lbs.
Salary : $17