What are the responsibilities and job description for the Patient Service Specialist position at Select Medical Holdings Corporation?
Overview
Kessler Rehabilitation Center
Outpatient (Hospital-Based)
Position: Patient Service Specialist
Location: 1199 Pleasant Valley Way, West Orange, NJ 07052
** This is a patient facing position at the front desk with a primary focus on authorizations **
** MUST have prior medical office experience **
** Must be bilingual in English/Spanish **
Hours:
Monday-Friday 8 am - 4 pm
Kessler Institute for Rehabilitation is one of the nation's leading rehabilitation hospitals. Founded in 1948, Kessler has continued to expand its programs and services to meet the growing demand for quality outpatient physical and occupational therapies. Today, Kessler has more than 90 centers in 13 counties across New Jersey, and treats more than 38,000 patients each year.
By carefully integrating clinical expertise, experience and leading-edge technologies, Kessler helps to optimize the recovery of individuals with orthopedic, sports and work-related injuries, musculoskeletal and neuromuscular conditions and other physical rehabilitation needs.
Kessler is not only committed to the health and quality of life of its patients, but to the well-being of its communities. Our centers host a wide range of free educational events, screenings and seminars and offer programming to local schools and colleges, libraries, community organizations, youth centers, sports and recreation leagues, and other groups.
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
Qualifications
Minimum Qualifications
- HS diploma or GED is required
- Customer service experience required
- Medical office experience required
Preferred Experience
- Knowledge of insurance verification preferred
- Healthcare, Medical, Dental office administration preferred
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
