What are the responsibilities and job description for the Clinical Liaison - Inpatient Rehab position at Select Medical Holdings Corporation?
Overview
Banner Rehabilitation Hospital - Phoenix Downtown
A joint venture partnership between Select Medical & Banner Health
Location: Phoenix, AZ
Clinical Liaison (RN, OT, PT, or SLP)
- Competitive base salary
- Uncapped Monthly Bonus Incentives in addition to base salary
Schedule: M - F, 8am - 5pm, plus rotating weekend shift
A day in the life
You’ll advocate for referred patients in the pre-admission process by collaborating with clinical teams to assess patient needs. You will serve as a resource for healthcare professionals through fostering relationships within medical facilities. With clinical expertise and problem-solving skills, you’ll also coordinate care plans with physicians and families. Additionally, you will facilitate patient transfers and address barriers to accessing specialized post-acute care.
Responsibilities
Position Summary
In this highly visible, challenging and rewarding position, you will assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals; educating staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital. In addition, you will assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital and manage the referral process.
Specific Duties
- Creates target lists of contacts and decision makers in assigned hospitals. Develops relationships, provides excellent customer service and educates referral sources on services provided by the hospital.
- Demonstrates positive referrer satisfaction and account retention.
- Educates potential patients and families on acute rehabilitation and benefits of program(s). Distributes collateral materials appropriately.
- Supports Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
- Develops strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
- Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
Qualifications
Minimum Qualifications
- Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required. Multi-state licensure required based on geographical territory.
Preferred Experience
- Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
- Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
- Proven track record in sales and marketing with a least one year experience in a related position preferred.
- Demonstrated computer proficiency.
- Must exercise sound judgment in handling professional/confidential nature of health care sales.
Additional Data
Why Join Us:
Earn More: Uncapped monthly bonus program
- Start Strong : Extensive orientation program to ensure a smooth transition into our setting
- Recharge & Refresh : Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
- Your Health Matters : Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
- Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
- Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care
Equal Opportunity Employer, including Disabled/Veterans