What are the responsibilities and job description for the Front Desk Receptionist position at Select Internal Medicine & Pediatrics?
Overview
Join our professional healthcare team as a Front Desk Receptionist, where you will serve as the first point of contact for patients and visitors. Your role involves managing front office operations, providing excellent customer service, and supporting the overall efficiency of the clinic. This position requires strong communication skills, organizational abilities, and a friendly demeanor to ensure a positive experience for all patients and guests.
Duties
- Greet patients warmly upon arrival, creating a welcoming environment.
- Manage patient check-in and check-out processes accurately and efficiently.
- Answer phone calls, schedule appointments, and handle patient inquiries with professionalism.
- Maintain accurate and organized patient records and administrative files.
- Verify patient information and insurance details as needed.
- Assist with administrative tasks such as data entry, faxing, scanning, and mailing documents.
- Ensure the reception area is tidy, organized, and stocked with necessary supplies.
- Collaborate with healthcare staff to facilitate smooth clinic operations and patient flow.
Requirements
- Proven experience in a front desk or administrative role, preferably within a healthcare setting.
- Excellent interpersonal and communication skills to interact effectively with patients, staff, and visitors.
- Strong organizational skills with attention to detail.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Proficiency in using office software such as Microsoft Office Suite or similar programs.
- Professional appearance and friendly demeanor to foster positive patient interactions.
- Ability to maintain confidentiality and adhere to privacy regulations.
This position offers an engaging work environment where your organizational skills and customer service excellence will contribute significantly to patient satisfaction and clinic success.
Pay: $14.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person
Salary : $14 - $18