OPERATIONS COORDINATOR - BRANCH NETWORK

Job Overview:

Under the direction of the Director of Operations Tents, Structures and Flooring, the Operations Coordinator administratively supports the Internal Operations managers around Event Production. This position is designed to provide an administrative strength capable of driving existing processes and managing significant amounts of detailed information. Success in this position is defined by the coordinators ability to adhere to and expand upon the processes in place driving the teams consistent ability to meet our daily goal: delivering the right equipment, in good repair, to the right place, at the right time.

Duties & Responsibilities:

Event Production - Administrative:

• Manage job specific information as jobs near production (typically 10 days prior to install) to include but not limited to:
  • Review inventory management software tickets for accuracy in terms of equipment and supplies
  • Ensure Sales Team has provided all information needed by Internal Operations Teams 10-days prior to install
  • Ensure Operations Team is working with the most up-to-date information as changes occur
  • Focus operations around job production according to specific production schedules
  • Attend production meetings with operations managers to ensure that production notes are executed during load out
  • Organize, document and disseminate all job-specific information generated from Sales Team and production meetings
• Work with Internal Operations Managers and Sales Team to ensure that custom/non- inventory equipment and other non-standard project specific equipment is properly handled for accurate, thorough load outs

Operations - Administrative:

• Assist in inventory management by strategically updating inventory parts on reservations
• Relay any job-related issues experienced by the Internal Operations Team back to the Sales Teams
• Maintain repair tickets for each internal department
• Relay any parts/equipment issues reported by the Internal Operations Team that impact the structure and/or accuracy of the inventory management system
• Input actual labor hours reported by the field crews into job costing documents
• Assist field managers with the preparation of driver packets and other scheduling activities

Collaboration & Teamwork:

• Establish strong working relationships and demonstrate professionalism with fellow employees, especially Operations Managers and the Sales Team
• Act as liaison between and coordinate with the following people/groups as needed to facilitate successful events:
  • Operations and Sales Teams
  • Operations and Management
  • Other company divisions
• Assist other team members as needed

Qualifications include:

• Attention to detail
• Ability to prioritize & multi-task
• Computer literacy esp. Microsoft excel
• Ability to communicate professionally through email/phone
• Problem solving
• Basic math
• Bilingual Preferred