Systems Administrator

About the Team

Reporting to the Director of Procurement and Vendor Management, this role is responsible for overseeing Source-to-Pay (S2P) systems to drive efficient business processes and solutions. The position focuses on analyzing, troubleshooting, and implementing key technology features that support procurement and vendor management objectives.

You will lead system enhancements and implementations to optimize performance, collaborate with cross-functional teams, and ensure the effectiveness of technology solutions. Responsibilities also include generating monthly and quarterly reports, maintaining system and process documentation, managing change initiatives, monitoring system performance, and developing training materials and reference guides.

Key Responsibilities



1. System Administration & Documentation

• Lead the implementation, configuration, data maintenance, and documentation of systems, processes, and workflows.
• Develop and support automation initiatives aligned with procurement and vendor management strategies.
• Perform routine maintenance on S2P platforms and related data.
• Evaluate new system releases, configure updates, and support change management efforts.
  
  

2. End-User Support & Management

• Maintain and support S2P systems and integrated solutions across the organization.
• Provision user access and deliver onboarding training and resources.
• Manage and prioritize support requests, including inquiries, enhancements, and reporting needs.
• Collaborate with Vendor Management Office (VMO), Risk, Legal, and business teams to manage changes to suppliers, users, and system data.
• Maintain up-to-date documentation and partner with Learning & Development to create training materials.
  
  

3. Analytics & Reporting

• Develop and manage monthly and quarterly dashboards, ensuring data accuracy and proper configuration.
• Monitor system usage and adoption of S2P tools, recommending improvements to increase value and efficiency.
  
  

4. Utilization & Performance Management

• Track and report on key procurement technology KPIs (e.g., intake management, contract compliance, supplier enablement, catalog usage).
• Analyze user issues and trends to identify root causes and implement corrective actions.
• Apply system configuration updates as needed to improve performance.
  
  

5. Change Management & Stakeholder Engagement

• Lead change management initiatives to drive adoption and maximize system utilization.
• Clearly communicate system capabilities and set expectations with stakeholders.
• Gather and define business requirements for new tools, features, or enhancements.
  
  

6. Additional Responsibilities

• Perform other duties as assigned.
  
  

Required Skills & Experience

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 7 years of experience implementing and managing procurement technologies.
• Proficiency with Microsoft Office, Power BI, Confluence, Jira, and ServiceNow.
• Experience with S2P platforms, including catalog management.
• Strong understanding of procurement and vendor management processes and governance.
• Excellent analytical, problem-solving, and communication skills.
• Ability to translate complex technical concepts into business-friendly language.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong project management, business process documentation, and requirements definition skills.
• Knowledge of APIs, integrations, and system interfaces.
  
  

Success Profile

• Strong technical expertise in configuring, troubleshooting, and optimizing S2P platforms (e.g., GEP).
• Demonstrated success leading system implementations and enhancements end-to-end.
• Exceptional analytical and problem-solving abilities.
• Strong communication and training capabilities across diverse audiences.
• Detail-oriented with a focus on data integrity, system maintenance, and best practices.
  
  

Benefits & Perks

• Competitive salary with performance-based bonus and stock grants
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage (company-paid medical premium)
• Wellness programs, health coaching, and Employee Assistance Program (EAP)
• Daily lunch allowance and stocked kitchen
• Team events, volunteer opportunities, and company sports teams
• Educational reimbursement and professional development opportunities