Senior Research Manager

Location: New York, NY
Team: Research Practice

About Our Client
Our client is a global leader in expert-driven research and insights, partnering with top financial institutions, consulting firms, and Fortune 500 companies to deliver actionable intelligence. They specialize in connecting decision-makers with industry experts worldwide, enabling smarter strategies and faster execution. The firm is currently undergoing a full-scale rebrand, signaling a bold new chapter of innovation and growth-making this an exciting time to join and shape the future of their business.

Why This Role Matters
As a Senior Research Manager, you'll be at the center of high-impact client engagements, leading strategic initiatives and mentoring a talented team. This is a leadership role where you'll influence client outcomes, drive operational excellence, and contribute to the evolution of a global research platform. If you thrive in fast-paced environments and want to make a tangible impact on how organizations access and leverage expertise, this is your opportunity.

Key Responsibilities

• Manage a portfolio of high-value client accounts, ensuring exceptional delivery of insights and solutions.
• Serve as a trusted advisor, understanding client objectives and proactively identifying expert-driven strategies.
• Lead and develop a team of 3-4 Research Associates, fostering growth and accountability.
• Set clear goals, track KPIs, and maintain operational excellence.
• Collaborate with internal teams to support client success and retention.
• Drive process improvements and contribute to strategic projects that shape the future of the research practice.
• Maintain flexibility to support global outreach across time zones.

Qualifications

• 4-7 years of experience in expert networks, primary research, consulting, or related fields.
• Proven leadership experience managing and mentoring junior team members.
• Strong client-facing skills and ability to build trusted relationships.
• Excellent communication, organizational, and time management skills.
• Entrepreneurial mindset with a proactive approach to problem-solving.
• Bachelor's degree required; advanced degrees a plus.
• Fluency in English; additional languages preferred.

Please apply now if interested! Ideal start date is 2025!