Patient Coordinator

Selah Creek Dental is looking to add a key player to join our team! We are growing so much that we would love to bring on a new patient coordinator into our office. We pride ourselves on our patients coming first and working together as a team. No dental experience is necessary, we will train the right person. We are looking for someone who is comfortable presenting treatment plans and helping our patients with financial arrangements. We are looking for a team-oriented individual who is outgoing, organized, detail oriented professional, service minded, has impressive communication skills, and is willing to go above and beyond the basic responsibilities of the job to provide outstanding care for our patients. Bi-lingual is required.

Duties and Responsibilities:

• Prepares and presents treatment plan and financial estimates to patients for all diagnosed treatment
• Assist patients with understanding and accepting their clinical diagnosis
• Coordinate financial agreements for the patient's financial responsibility for dental treatment
• Schedules patient treatment appointments: reschedules patients that miss their appointment and calls patients that have not completed treatment
• Manages the dentist and hygiene schedules to achieve utilization goals through efficient use of appointment time
• Works with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
• Completes pre-authorization
• Handles treatment paperwork including consent forms, policy forms and exit paperwork
• Effectively communicates and develops a strong working relationship with the dentist and promotes teamwork through cooperative and professional behaviors
• Checks patients out
• Answers and returns incoming calls from patients
• Other job-related duties as assigned

Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.

Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education High School Diploma or GED required.

Knowledge, Skills and Abilities Focus on customer service.

Ability to communicate with others in a professional manner.

Attention to detail.

Motivating team player and leader.

Proficient in basic computer applications with the ability to learn new software.

Demonstrate ability to perform basic arithmetic to understand general ledger and insurance benefits.

Physical Demands While performing the duties of this job, the employee is regularly required to sit, talk, hear, type and see.

The employee is frequently required to walk.

The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job.

They are not intended to be an exhaustive list of responsibilities, duties and skills required of the Team Member so classified.

This job description is subject to change depending on the business needs

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Dental receptionist: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person

Salary : $20 - $23