What are the responsibilities and job description for the Clinical Supervisor - Licensed Professional Counselor of Mental Health position at Selah Center of Hope?
Position Title: Mental Health Supervisor
Department: Mental Health & Counseling Services
Location: Greer, South Carolina
Reports To: CEO/Executive Director
Employment Status: Full-Time
Classification: To Be Determined Based on Employment Arrangement
Position Summary
The Mental Health Supervisor is responsible for overseeing the daily clinical operations, supervising mental health professionals, ensuring high-quality therapeutic services, and maintaining compliance with applicable professional, ethical, and organizational standards at the Selah Center of Hope.
This position provides leadership, guidance, and accountability to the counseling team while promoting a collaborative, supportive, and client-centered environment.
The Mental Health Supervisor will work closely with the CEO/Executive Director to ensure that the Center delivers effective, compassionate, trauma-informed, and evidence-based mental health services to children, adolescents, adults, and families, including individuals with disabilities, autism spectrum disorders, and trauma-related needs.
The ideal candidate demonstrates strong clinical judgment, leadership abilities, organizational skills, and a commitment to the mission and values of the Selah Grey Foundation.
Essential Duties and Responsibilities1. Clinical Supervision and Staff Leadership
- Provide clinical oversight, leadership, and professional guidance to licensed therapists, associate-level clinicians, and other mental health personnel.
- Conduct regularly scheduled individual and group clinical consultation or supervision meetings.
- Provide formal clinical supervision toward licensure only when appropriately qualified and approved under applicable South Carolina requirements.
- Review clinical cases and assist therapists with treatment planning, therapeutic interventions, and complex client situations.
- Ensure therapists maintain professional boundaries, ethical practices, and appropriate standards of care.
- Support professional development through training, mentoring, and continuing education opportunities.
- Address therapist concerns, performance issues, and professional development needs.
- Assist with interviewing, hiring, onboarding, and training new clinical staff.
- Conduct performance evaluations and provide recommendations regarding employee development and corrective actions.
- Foster a positive, respectful, and collaborative clinical work environment.
2. Clinical Quality Assurance and Compliance
- Monitor the quality and effectiveness of therapeutic services provided at the Center.
- Ensure compliance with applicable South Carolina licensing requirements, professional ethical standards, HIPAA, and organizational policies.
- Conduct regular reviews of clinical documentation, treatment plans, progress notes, assessments, and discharge summaries.
- Monitor timely completion of documentation and adherence to established clinical standards.
- Ensure appropriate diagnostic assessments, treatment goals, and evidence-based interventions are utilized.
- Oversee clinical risk management, including suicide risk assessments, crisis response procedures, mandated reporting, and client safety protocols.
- Identify clinical concerns and implement corrective action plans when necessary.
- Assist in developing, reviewing, and updating clinical policies and procedures.
- Maintain appropriate confidentiality and security of client records.
3. Daily Clinical Operations
- Maintain an active on-site presence to support therapists, clients, and daily operations.
- Serve as the primary point of contact for immediate clinical questions, concerns, and emergencies.
- Monitor therapist schedules, client caseloads, and availability to support efficient service delivery.
- Assist with appropriate client-to-therapist assignments based on clinical needs, specialization, and availability.
- Oversee clinical aspects of intake, referrals, and discharge procedures.
- Help maintain reasonable wait times for clients seeking services.
- Coordinate with administrative personnel regarding scheduling, documentation, and operational concerns.
- Identify barriers affecting client services and develop practical solutions.
- Ensure therapists follow organizational procedures for attendance, cancellations, client communication, and documentation.
- Support the efficient and professional daily functioning of the counseling center.
4. Client Care and Family Support
- Ensure clients and families receive compassionate, respectful, and individualized mental health services.
- Respond to client and family concerns regarding therapeutic services, clinical care, or provider relationships.
- Facilitate communication between therapists, clients, caregivers, and other service providers when appropriate and authorized.
- Support continuity of care and appropriate referrals to outside professionals when needed.
- Promote a trauma-informed, inclusive, and supportive therapeutic environment.
- Assist with difficult or high-risk cases requiring additional clinical oversight.
- Ensure therapeutic services are sensitive to the unique needs of individuals with developmental disabilities, autism, foster care experiences, and trauma histories.
- Advocate for client well-being, accessibility, and appropriate therapeutic support.
5. Staff Accountability and Performance
- Establish clear expectations for therapist professionalism, communication, productivity, and clinical documentation.
- Monitor clinical performance and compliance with organizational expectations.
- Conduct regular staff check-ins and clinical team meetings.
- Identify areas for improvement and develop measurable professional growth goals.
- Address concerns related to staff attendance, client complaints, communication, and clinical performance.
- Communicate significant personnel and clinical concerns to the CEO/Executive Director in a timely manner.
- Assist in implementing performance improvement plans when appropriate.
- Promote teamwork, accountability, professional integrity, and consistency across the clinical team.
6. Program Development and Collaboration
- Collaborate with the CEO/Executive Director to strengthen and expand mental health services.
- Assist in identifying community mental health needs and opportunities for program growth.
- Support the development of specialized services for children, adolescents, families, and individuals with disabilities.
- Collaborate with Selah Grey Academy and other Selah Grey Foundation programs to coordinate appropriate therapeutic supports while maintaining confidentiality and required authorizations.
- Develop relationships with schools, physicians, behavioral specialists, community agencies, and other referral partners.
- Participate in community outreach, educational initiatives, and professional networking opportunities.
- Recommend improvements to clinical services, operational processes, and client experience.
7. Administrative Responsibilities and Reporting
- Participate in regularly scheduled leadership meetings with the CEO/Executive Director.
- Provide updates regarding clinical operations, staffing, client concerns, and program needs.
- Monitor key clinical performance indicators, including caseloads, documentation compliance, service utilization, and client retention.
- Assist in establishing departmental goals and measuring progress toward those goals.
- Communicate staffing needs, operational challenges, and recommendations for improvement.
- Support preparation for audits, credentialing reviews, and other regulatory or payer requirements.
- Maintain accurate supervisory records and required clinical oversight documentation.
Minimum Qualifications
Education and Licensure
- Master's degree or higher in Counseling, Social Work, Psychology, Marriage and Family Therapy, or a closely related mental health field.
- Current, unrestricted South Carolina clinical license, such as LPC, LISW-CP, LMFT, or another qualifying independent clinical license.
- Minimum of three years of post-licensure clinical experience preferred.
- Previous experience in clinical supervision, mental health leadership, or program management preferred.
- Formal supervisory credential or approval required when providing supervision toward professional licensure.
- Experience working with children, adolescents, families, individuals with disabilities, and trauma survivors strongly preferred.
Required Skills and Competencies
- Strong clinical assessment, treatment planning, and crisis intervention skills.
- Demonstrated ability to lead, mentor, and support mental health professionals.
- Excellent interpersonal communication and conflict-resolution skills.
- Knowledge of ethical and legal requirements governing mental health services.
- Strong organizational skills and attention to clinical documentation.
- Ability to manage competing priorities and respond effectively to urgent situations.
- Experience with electronic health records and clinical documentation systems.
- Commitment to inclusive, trauma-informed, and evidence-based care.
- Ability to collaborate effectively with organizational leadership, staff, clients, and families.
Performance Expectations
The Mental Health Supervisor will be evaluated on the following areas:
- Clinical Quality: Therapists consistently provide ethical, evidence-based, and appropriate therapeutic services.
- Staff Supervision: Clinical staff receive regular guidance, support, professional development, and accountability.
- Documentation Compliance: Clinical records are accurate, complete, and submitted within organizational timelines.
- Client Satisfaction: Client and family concerns are addressed promptly, professionally, and appropriately.
- Operational Effectiveness: Clinical schedules, caseloads, referrals, and daily operations are managed effectively.
- Communication: Organizational leadership receives timely updates regarding staffing, clinical concerns, and operational needs.
- Program Growth: The Supervisor actively contributes to improving and expanding the Center's mental health services.
- Professional Presence: The Supervisor maintains reliable availability and an appropriate on-site presence to support clinical staff and client needs.
Work Environment and Expectations
The Mental Health Supervisor is expected to maintain a consistent presence at the Selah Center of Hope to provide accessible leadership and clinical support.
While certain administrative responsibilities may be completed remotely with prior approval, the position requires regular in-person availability for staff supervision, clinical consultation, client concerns, and operational oversight.
The position may also include direct clinical services based on organizational needs, the employee's qualifications, and an agreed-upon caseload.
The Mental Health Supervisor must maintain professional confidentiality, demonstrate sound clinical judgment, and uphold the mission, policies, and values of the Selah Grey Foundation.
Organizational Mission
The Selah Center of Hope, a program of the Selah Grey Foundation, is committed to providing accessible, compassionate, and individualized mental health services that promote healing, resilience, and hope.
We believe every individual deserves to be seen, heard, valued, and supported.
The Mental Health Supervisor plays an essential role in ensuring that our clinical team delivers services reflecting these values while maintaining the highest standards of professional care.
Pay: $1,000.00 - $1,500.00 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $1,000 - $1,500