Supply Chain Coordinator

Overview

Full Time, Monday through Friday, First shift, hourly employee. The Supply Chain Coordinator manages the flow of customer orders, incoming materials, inventory, production plan, and shipments in the company ERP system. This role works closely with customers, sales, warehouse, production, vendors, carriers, and accounting to meet delivery commitments and resolve issues.

Responsibilities

Customer Orders & Shipments

• Process customer purchase orders and create order confirmations.
• Set and maintain customer order delivery dates.
• Coordinate pricing issues, cancellations, prepayments, and other order changes with Sales and Accounting departments.
• Communicate with customers about order status, changes, shipping needs, and delays.
• Monitor back orders and open orders to maintain date accuracy.
• General Customer Service, as needed.

Planning, Production, & Warehouse

• Maintain order and inventory reservations and monitor blanket orders.
• Coordinate expedites, drop shipments, and special customer requests.
• Create and update production orders and support production planning.
• Release shipments to the warehouse to meet customer requirements.
• Work with shipping team on incoming and outgoing schedules.
• Work with the Warehouse Manager to resolve inventory, production, and delivery issues.
• Adjust or transfer inventory when needed to resolve order issues.

Incoming Material

• Update open purchase orders based on vendor confirmations.
• Coordinate incoming shipments, container deliveries, pickups, and carrier schedules.
• Work with vendors and carriers to track shipments and resolve delays or other issues.
• Resolve customs issues and required shipping documents.
• Maintain accurate supply chain data and records.
• Support supply chain process improvements and other projects as needed.

Skills

• Strong computer skills (Windows systems, ERP, Microsoft Office) and ability to be trained on software
• Customer service
• Communication, written and verbal
• Organization, detail-oriented

Requirements

• Bachelor’s Degree in Business, Supply Chain, or related field
• 2 years experience in logistics, supply chain, or planning
• 2 years experience in customer service
• Combination of equivalent education and experience

Pay: $24.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Do you consider yourself to have strong organization and detail orientated skills?

Ability to Commute:

• North Kingstown, RI 02852 (Preferred)

Work Location: In person

Salary : $24 - $28