Software Testing Intern

Job Summary:

The Software Testing Intern (Product Validation) supports product testing and validation activities through structured training and supervised hands-on experience. This internship is designed to provide exposure to software and product testing processes, tools, and cross-functional collaboration. The role focuses on skill development, technical learning, and practical application of testing methodologies under the guidance of experienced team members.

General Duties and Responsibilities:

• Execute predefined test cases under supervision in accordance with technical documentation and established testing procedures.
• Assist in configuring test environments and preparing devices and systems for testing activities.
• Collect system logs and diagnostic data to support issue identification and troubleshooting efforts.
• Support the reproduction of technical issues under guidance and accurately document findings, including steps, conditions, and observed results.
• Prepare clear and structured documentation of testing activities, issue details, and system behavior for review by senior team members.
• Learn and operate PC-based software tools and testing systems following instructions and basic command-line inputs.
• Assist in troubleshooting common technical issues by following documented procedures and escalation guidelines.
• Collaborate with engineering and QA teams to share testing results and support issue tracking and resolution.
• Communicate technical findings clearly with cross-functional teams, including international teams, under guidance.
• Maintain organized records of test results, configurations, and issue logs to support traceability and reporting.
• Follow established quality assurance standards, processes, and documentation practices.
• Participate in team discussions, knowledge-sharing sessions, and feedback cycles to enhance learning and performance.

Qualifications:

• Currently pursuing a Bachelor’s degree in Computer Science, Engineering, Information Technology preferred, or equivalent coursework and technical experience with an expected graduation between December 2026 and May 2027.
• Proficient in Chinese (written and verbal communication required).
• Familiarity with smartphones, Windows, and Mac operating systems, and general smart device usage.
• Basic understanding of software testing concepts and technical troubleshooting.
• Ability to read and follow technical documentation and basic code or command-line instructions.
• Strong attention to detail with the ability to accurately document and reproduce issues.
• Logical problem-solving skills and ability to work independently on assigned tasks.
• Familiarity with micromobility products such as e-scooters, bicycles, or e-bikes is preferred.
• Basic understanding of U.S. traffic regulations and user riding behaviors is a plus.
• Strong communication skills and ability to collaborate with cross-functional and international teams.

Learning & Development:

• This internship is designed to support your professional growth through.
• Mentorship from experienced data professionals.
• Exposure to data strategy and real-world business problem solving.
• Opportunities to learn and apply industry-standard tools and methods.
• Potential consideration for future employment opportunities based on performance and business need.

Work Authorization:

Candidates must be authorized to work in the United States. This internship may be eligible for CPT or OPT authorization for qualified F-1 or J-1 international students.

Physical Demands:

This role operates in a technical testing and office environment and may require extended periods of sitting, standing, and interacting with electronic devices, including smartphones, computers, and testing equipment. The position may involve repetitive testing activities and device handling. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus.

EEO Statement:

Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.