What are the responsibilities and job description for the HR Relationship Manager position at Segue HR LLC?
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Analyze training needs to design employee development, language training, and health and safety programs
- Plan and conduct client new employee orientation to foster positive attitude toward organizational objectives
- Conduct initial audit of client and partner needs
- Establishing and maintaining department records and reports; recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
- Managing additions and terminations from the Segue portal and various client portals such as benefit carriers, 401k recordkeepers etc.
- Submit separation notices to the appropriate agencies
- Performing benefit administration to include claims resolution, invoice approval, and annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow
- Serve as a link between the organization and clients by handling questions, interpreting and administering HR related contracts and notices and helping resolve work-related problems
- Provide various resources for client training and keeping up with state and federal legislation
- Troubleshoot client technical issues related to the Segue HR platform
- Responsible for the build out of the initial 15-month client HR program and seeing it through to fruition
- Ensuring the timeliness of clients payroll processing and responsible for initiation through balancing and ultimately the submission of accurate payroll
- Perform other duties as assigned