HR Relationship Manager

Essential Duties and Responsibilities 

The essential functions include, but are not limited to the following:

• Analyze training needs to design employee development, language training, and health and safety programs
• Plan and conduct client new employee orientation to foster positive attitude toward organizational objectives
• Conduct initial audit of client and partner needs
• Establishing and maintaining department records and reports; recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
• Managing additions and terminations from the Segue portal and various client portals such as benefit carriers, 401k recordkeepers etc.
• Submit separation notices to the appropriate agencies
• Performing benefit administration to include claims resolution, invoice approval, and annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow
• Serve as a link between the organization and clients by handling questions, interpreting and administering HR related contracts and notices and helping resolve work-related problems
• Provide various resources for client training and keeping up with state and federal legislation
• Troubleshoot client technical issues related to the Segue HR platform
• Responsible for the build out of the initial 15-month client HR program and seeing it through to fruition
• Ensuring the timeliness of clients payroll processing and responsible for initiation through balancing and ultimately the submission of accurate payroll
• Perform other duties as assigned