Res Tech/Family Center Advocate - 2nd shift Thurs/Fri

Shift is 3-11 pm Thursdays and Fridays.

Job Summary
We are seeking a dedicated and compassionate Residential Technician/Family Center Advocate to join our dynamic team. This vital role involves providing comprehensive support to residents and their families within our community-based program. The ideal candidate will be energetic, detail-oriented, and passionate about empowering individuals and families through advocacy and behavioral health support. You will serve as a trusted resource, ensuring safety, fostering positive relationships, and promoting stability for high-risk populations, including individuals experiencing homelessness, those with mental health conditions, substance use disorders, and underserved communities. Your proactive approach will help create a nurturing environment where residents can thrive and achieve their goals.

Duties

• Provide direct support and advocacy for residents and their families
• Assist with daily living activities such as childcare, chores, and behavioral health interventions
• Implement de-escalation techniques to manage conflicts effectively while maintaining resident confidentiality and safety
• Conduct security checks, monitor resident activities, and ensure compliance with rules and expectations
• Support residents through crisis intervention efforts related to mental health or substance use issues; coordinate with emergency services when necessary
• Maintain accurate documentation in daily shift reports
• Facilitate communication between residents, families, social service agencies, and community resources to promote stability and engagement
• Support program operations by assisting with program activities, communicating with staff, and contributing to a positive team environment

Requirements

• Experience in residential or community-based settings; experience working with youth or high-risk populations preferred
• Strong childcare skills along with knowledge of behavioral health, conflict management, and crisis intervention techniques
• Familiarity with working with individuals experiencing homelessness or from underserved communities; experience supporting clients with mental health conditions or substance use disorders is highly desirable
• Proficiency in Microsoft Word for documentation and reporting purposes; ability to handle data collection and client information securely
• Certifications in first aid and CPR or obtainable upon hire
• Excellent communication skills—both written and verbal—and the ability to work independently and effectively with culturally diverse communities
• Ability to manage high-stress situations calmly while maintaining resident dignity
• Demonstrated ability to handle sensitive information confidentially while supporting residents’ needs in a respectful manner

Join us in making a meaningful difference! We’re committed to fostering an inclusive environment where every team member can grow professionally while positively impacting the lives of those we serve. This paid position offers an opportunity to develop your skills in a supportive setting dedicated to community well-being.

Pay: $19.00 - $21.00 per hour

Expected hours: 16.0 per week

Work Location: In person

Salary : $19 - $21