Senior Benefits Administrator

**Work is Sweet!**

'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.

Job Description Summary

POSITION OBJECTIVE:

This role is responsible for administration of See's Health & Welfare benefit programs including medical, dental, vision, group term, and supplemental life, short- and long-term disability, and health care and dependent care Flex Spending Accounts. Includes in-house administration of COBRA programs. This position also provides support to the Sr. Manager of Benefits.

The pay range for this position at commencement of employment is expected to be between $115,000 - $122,000k per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description

**POSITION RESPONSIBILITIES:**

• Lead and administers the company paid health & welfare benefits programs for union and non-union employee groups; responsible for day-to-day processing in HRIS/HCM system.
• Supports Sr. Manager of Benefits in administration of regulatory reporting and filing, researching changing benefits laws.
• Oversee maintenance and updating of employee benefits files, maintain group benefits database and update employee records. Document and maintain administrative procedures for assigned benefits processes.
• Advises and provides employees detailed information regarding Company's benefit programs. Acts as main point of contact for all employees with any benefit related issues; responds to queries/requests in a timely manner.
• Manages and processes all benefit related enrollments for eligible employees including additions, changes, terminations, and payroll deductions.
• Serves as a subject matter expert for See's health and welfare benefits programs.
• Coordinates weekly and monthly transfer of data to carriers/external contacts for services, premiums, and plan administration.
• Daily administration, and quarterly default loan review See's Retirement Plan (non-union) and the Local 83/125 See's Retirement Plan.
• Serves as liaison with insurance carriers to resolve escalated employee insurance benefits issues.
• Resolves any member enrollment discrepancies with health insurance carriers.
• Ensures timely payment of monthly premiums to our health insurance vendors.
• Plans, processes and oversees execution of annual open enrollment including HCM set-up and testing, distribution of Open Enrollment information, Open Enrollment execution, updating benefits reference materials, maintaining enrollment forms and COBRA election forms.
• Manages distribution of annual notifications including plan summary plan descriptions and other required notices in a timely manner.
• Supervises Benefits Administrator.
• Updates and maintains administration of SF Health Care Ordinance.
• Assists HR team with special projects as required and performs other job duties as assigned.
• All See's staff must be committed to the company's core principles and workplace values, including a demonstrated commitment to diversity and inclusion.
• Other duties as assigned.
  
  

Minimum Qualifications

• Minimum of 7-10 years of experience supporting health & welfare benefits. Strong analytical skills and thorough knowledge of benefit plan designs.
• Excellent written and oral communication skills; ability to work effectively in a team environment with associates.
• PC Proficiency: Windows, MS Office - Word, Excel, Power Point (or equivalent software).
• Workday experience preferred.
• Knowledge of benefits related regulations such as ERISA, HIPAA, ACA, COBRA, SFCSO, etc.
• Bi-lingual skills (Spanish or Chinese) preferred.
• Demonstrated time management skills with the ability to prioritize and manage multiple projects from inception to completion.
• Excellent organization skills and attention to detail.
• Exceptional professionalism and ability to appropriately handle sensitive and confidential matters.
• Ability to interface effectively at all levels of the organization.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
  
  

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

_See's is an EOE

See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance \#131192 and Los Angeles Municipal Code 189.00)._