Community Relations Manager

Join Our Team as Community Relations Manager

See Monterey: Where Passion Meets Purpose

At See Monterey, we're passionate about promoting the beauty and charm of Monterey County to the world. Our vision is to create a thriving tourism economy that enriches the economic vitality and quality of life for our community. We're seeking a talented Community Relations Manager to join our team and help us tell the story of our incredible destination.

Reports To: VP Marketing and Community Relations

Department: Community Relations

Status, Classification: Full-time Regular, Exempt

The Community Relations Manager is responsible for leading and advancing strong relationships with investing partner jurisdictions, local tourism industry leaders, community stakeholders, and business associations while overseeing internal and external communications related to community engagement and organizational impact. This role manages performance reporting, develops executive presentations, and serves as a visible ambassador for See Monterey through strong public speaking and proactive community engagement.

Reporting to the VP of Marketing & Community Relations and supporting the CEO, this role works with all teams across the organization to ensure aligned messaging, support reputation management, and strengthen partnerships that advance regional tourism and economic development.

Essential Responsibilities

• Leads strategic partnership plans with Investment Partner Jurisdictions by serving as primary relationship manager and communications lead.
• Owns jurisdiction communications strategy, including performance reporting, impact storytelling, social media engagement, and proactive outreach.
• Develops and maintains strong relationships with strategic community partners and industry leaders, including local chambers of commerce, hospitality and business associations, and community-based organizations.
• Represents See Monterey at public meetings and industry forums with strong public speaking skills and executive presence.
• Develops and delivers concise, data-driven presentations and reports that communicate priorities, outcomes, and ROI.
• Builds trusted relationships with elected officials, civic leaders, business partners, and key stakeholders.
• Proactively track and evaluate jurisdiction agendas and actions; synthesize key policy developments; identify emerging issues of significance; and translate policy implications into actionable insights for leadership, communications, and community relations strategies.
• Supports reputation and issues management by monitoring stakeholder sentiment and coordinating timely communications.
• Ensures cross-departmental alignment on messaging, reporting accuracy, and stakeholder engagement strategy.
• Liaises with Membership and Destination Services teams for alignment and collaboration.
• Plans and executes stakeholder engagement initiatives aligned with jurisdiction priorities and organizational goals.
• Ensure compliance with organizational policies, procedures, and professional standards.
• Other duties as assigned.

Our Ideal Candidate:

• Bachelor’s degree in business, communications, hospitality management, or related field preferred.
• 5 years’ experience in stakeholder and business engagement, preferably within hospitality, tourism, or a related industry.
• Proficiency in Microsoft Office products, including Powerpoint, Canva, social media platforms, and CRM/Sales database systems.
• Advanced professional writing and presentation skills.
• Demonstrated public speaking experience.
• Ability to attend special events and meetings at night and on weekends.
• Valid work authorization for the United States.
• Valid driver's license, insurance, and an acceptable motor vehicle record. Alternative forms of transportation may be considered if they provide comparable travel time and cost efficiency.

What We Offer:

• Competitive salary range of $95,000 -$110,000 depending on experience.
• Comprehensive benefits package, including health, dental, vision, FSA, and life insurance.
• Paid Personal Time Off (PTO) and Sick Pay benefit.sh and vesting.
• Paid Personal Time Off (PTO) and Sick Pay benefit.
• Opportunity to work with a dynamic and passionate team.
• Flexible work schedule, including twice weekly work from home option.
• Professional development and growth opportunities.
• A chance to make a real impact on the tourism economy of Monterey County.

Our Culture: We value a positive and inclusive work culture, and we're committed to ensuring that all team members feel welcome and have an equal opportunity to connect, belong, and grow. We encourage team members to contribute to the organization and the hospitality industry, to advance their skill sets, and to be comfortable and confident as their authentic selves.

Equal Opportunity Employer: See Monterey is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that reflects the diversity of our community.

Learn More About Us:

Visit our website at http://www.seemonterey.com and follow us on social media to learn more about our mission, vision, and values.

Facebook https://www.facebook.com/seemonterey

Instagram https://www.instagram.com/seemonterey

Twitter https://twitter.com/seemonterey

LinkedIn https://www.linkedin.com/company/seemonterey