About Dot Ai
At Dot Ai we are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Dot Ai's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure
About the role
We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you’ll play a crucial role in creating clear, concise, and user-friendly documentation for our digital products. Your unique background as a Developer will allow you to bridge the gap between technical and non-technical audiences effectively.
Responsibilities:
● Strong technical background, with understanding or hands-on experience in software development and web technologies
● Collaborate with cross-functional teams, including developers, designers, and product managers, to understand complex technical concepts.
● Stay up-to-date with the latest industry trends and tools in technical writing and documentation
● Create comprehensive documentation, including user guides, API references, integration guides, and in-platform instructions.
● Independently research and understand the functionality and intricacies of our products and services.
● Translate technical information into accessible content for both technical and non-technical users.
● Continuously review and update existing documentation to reflect changes in our digital products.
● Optimize documentation for maximum clarity, usability, and consistency.
● Conduct research and gather information from subject matter experts to ensure accuracy.
● Work closely with the technical writing team to enhance end-user and developer documentation.
● Provide estimates for development efforts based on your understanding of business requirements and technical environments.
Qualifications:
2-3 years of experience in similar roles
● Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, or related fields (or equivalent professional experience).
● Proficiency in writing for both technical and non-technical audiences.
● Familiarity with coding and scripting languages (e.g., JavaScript, Python, CSS).
● Experience with documentation publishing software (e.g., Adobe RoboHelp, MadCap Flare).
● Knowledge of analytics platforms (e.g., Google Analytics, Matomo).
Preferred:
● Previous experience as a Developer.
● Understanding of web development concepts, including Frontend, Backend, Databases, API, Authentication, Authorization, microservices, AWS, etc .
