What are the responsibilities and job description for the Assistant Store Manager position at Sedona Crystal Vortex?
Assistant Store Manager — Specialty Crystal Gallery
Sedona Crystal Vortex | Full-Time
At Sedona Crystal Vortex, every day on the floor is a chance to create something memorable — for our customers and for the team that serves them. We’re looking for an Assistant Store Manager who leads that experience: someone who has managed or supervised a retail floor, knows how to develop the people on it, and wants the next step toward running a store of their own.
This is the Store Manager’s right hand — a working leadership role. You’ll coach, you’ll sell, you’ll hold the standard, and you’ll step into whatever the day brings before it reaches the Manager.
What You’ll Do
● Partner with the Store Manager to run daily operations — pace the floor, assign the work, and keep the team ready through peak and slow
● Coach and develop associates day to day: model the customer experience, teach product, and give clear, timely feedback
● Hold the whole team to SCV’s service and presentation standards — lead by example, not by exception
● Step in on customer issues and resolve them professionally
● Address friction on the team early and fairly, and keep the Manager informed
● Own opening and closing routines, cash handling, and floor-to-back organization
● Operate and troubleshoot the tech that drives sales — Shopify POS and related systems
● Build real product knowledge on crystals and minerals, and grow the team’s knowledge alongside your own
● Carry key-holder and manager-on-duty responsibility when the Store Manager is out
What You Bring
● Retail leadership experience — at least 1–2 years supervising, leading shifts, or key-holding on a retail floor (required)
● A track record of coaching people, not just directing them — you develop the associates around you
● Sound judgment when the manual doesn’t cover it, and ownership of the outcome either way
● Comfort giving direct, respectful feedback and following up on it
● Genuine customer curiosity and strong communication
● Confidence with POS, cash handling, and basic retail math
● Weekend availability (required) — Saturdays and Sundays are our busiest days
● Reliable transportation to Uptown Sedona — we’re not on a public transit route
● A real interest in crystals, minerals, or wellness retail, or genuine curiosity to learn
What We Offer
● $23.00 per hour, shown in this listing · full-time, 40 hours per week
● Employee discount · paid time off · referral program
● A genuine path to Store Manager — we promote from within
● Three locations in Sedona’s most-visited retail corridors, and a store that’s a pleasure to lead
Apply through Indeed. Every qualified applicant hears back from us within 48 hours.
Pay: From $23.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
Salary : $23