Barista - TBB 122

Our Mission
TBB122’s mission is to enrich the lives of our guests, our employees and our owners. We do this through superior quality food and beverages, legendary hospitality, sales growth, cost controls and treating our employees with dignity and respect. We believe that our employees are our most important resource, and our success depends upon building and retaining a team capable of delivering an exceptional dining experience to every Guest, every time.

Summary of Position
A TBB122 Barista is responsible for providing legendary hospitality and service to all Guests at the bar, at all times. This position is primarily responsible for greeting the Guests at the bar, delivering recommendations and advice to the Guest regarding our menu, accurately taking and inputting the Guest orders, maintaining the Guest space adequately, processing payment for the Guest, and concluding the Guest visit properly. The Barista can also be responsible for making bar drinks as well. The Barista also is responsible for preparing beverages for the Servers quickly and with the same service as they would give to a Guest.

The Barista must continually develop and improve their menu knowledge and service techniques. The Baristas must actively participate in pre-shift meetings and other training sessions. The Barista must be a team player, helping wherever and whenever needed to ensure that all Guests receive legendary hospitality. Finally, the Barista is required to maintain a positive, respectful and courteous attitude towards all Guests, team members and Managers at all times.

Duties & Responsibilities:
Present food and beverage items quickly and accurately, with proper garnish to all Guests at all times.
Develop a thorough understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the Guest.
Retrieve Service Bar Orders and prepare the beverages as quickly, and accurately as possible. Ensure that all drinks are prepared and garnished according to TBB122 specifications at all times.
Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times.
Personally recognize and greet by name, the regular patrons of our bar.
Execute the TBB122 Steps of Service for all Guests at the bar.
Understand and uphold all TBB122 policies regarding Guest hospitality and safety, including Alcohol consumption, allergies, sanitation, etc.
Respond immediately and appropriately to any situation where the Guest perceives less than legendary service or hospitality, including involving a manager.
Provide warm, friendly and efficient service and hospitality so that we are sure that the Guest will return.
As quickly and accurately as possible, record Guest orders at the bar, and input them in the POS system.
Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation.
Continue to develop Salesmanship techniques
Accurately prepare cash-outs and other end-of-shift reports.
Clock in and out accurately according to your posted schedule.
Properly enter all drinks ordered by Guests into the POS system before serving, and track waste, breakage
and spills properly.
Keep waste to a minimum by accurately inputting orders in the POS system, garnishing all food and beverages correctly, and preparing food items accurately during side work by following recipes and prep lists carefully.
Use proper measuring tools when preparing Guest beverages or drink recipes at all times.
Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage and do.
not carelessly throw small wares in the trash.
Maintain a clean bar and floor and address spills immediately.

Qualifications:
Must be at least 18 years of age
At least 1 years of experience as a Barista in a table service restaurant
Must be fluent in English
Must have good working knowledge of coffee, and common drink recipes
Must possess good basic math skills, the ability to write Guest orders accurately and operate a POS system effectively
Must be able to work effectively in a fast-paced setting while walking or standing for up to 12 hours per day