What are the responsibilities and job description for the Purchasing Agent position at Sedgwick Business Interiors?
Are you organized, detail-oriented, and great at keeping things moving behind the scenes? Sedgwick Business Interiors is looking for a Purchasing Agent to join our Rochester team!
In this role, you’ll help bring commercial furniture projects to life by coordinating orders, communicating with manufacturers and vendors, and ensuring products are ordered accurately and delivered on schedule. You’ll work closely with our Customer Service, Sales, Design, and Project Management teams to keep projects on track and help deliver a great customer experience.
We're looking for someone who takes pride in accuracy, communicates effectively, manages competing priorities, and approaches challenges with a proactive, solutions-oriented mindset. Experience in purchasing, order processing, or the commercial furniture industry is a plus!
KEY RESPONSIBILITIES
Responsibilities include, but are not limited to:
- Order Management: Process and manage furniture purchase orders, ensuring accuracy of product specifications, pricing, quantities, finishes, and delivery details.
- Vendor Communication: Coordinate with manufacturers and vendors regarding order status, product availability, lead times, shipping schedules, and potential delays.
- Project Coordination: Track orders from placement through delivery, helping ensure products arrive in alignment with project schedules and customer expectations.
- Cross-Team Collaboration: Partner with Customer Service, Sales, Design, and Project Management to coordinate order details and support successful project execution.
- Order Verification: Review order acknowledgments and vendor documentation against approved quotes and specifications to identify and resolve discrepancies.
- Recordkeeping: Maintain accurate, up-to-date purchasing records and order information within company systems.
- Issue Resolution: Assist with resolving order discrepancies, damaged or missing products, and warranty or replacement requests.
- Organization & Prioritization: Manage multiple orders, deadlines, and changing priorities while maintaining a high level of accuracy and attention to detail.
- Relationship Management: Build and maintain professional, collaborative relationships with vendors, customers, and internal team members.
WHAT WE'RE LOOKING FOR
- Strong organizational skills and attention to detail
- Effective written and verbal communication skills
- The ability to manage multiple priorities and meet deadlines
- A proactive, adaptable, and solutions-oriented approach to problem-solving
- Experience with purchasing, order processing, or commercial furniture is a plus
Interested in joining our team? We’d love to hear from you!
📍 Location: Rochester, NY
Apply today or share this post with someone who might be a great fit!