What are the responsibilities and job description for the Scheduling Coordinator position at SECURITY USA INC.?
Company Description
Security USA® is a leading provider of professional security services across New York, New Jersey, and Florida. Since 2001, we have delivered customized security solutions for residential communities, commercial properties, cultural institutions, and other complex environments. Our licensed officers are supported by comprehensive training, operational oversight, and 24/7 field supervision to ensure consistent, high-quality service. We offer a full range of services, including doorman and concierge services, armed and unarmed security, patrol and event security, and centralized monitoring and reporting systems.
Role Description
We are seeking a reliable and detail-oriented Scheduling Coordinator to join our team at our Midtown Manhattan office. This is a full-time, on-site position supporting daily scheduling operations and working closely with the Operations Manager and HR team to ensure accurate staffing, smooth onboarding, and efficient schedule management. The ideal candidate is highly organized, proactive, and comfortable working in a fast-paced environment.
Key Responsibilities
- Create, maintain, and update employee schedules using WinTeam
- Coordinate scheduling activities in support of operations and staffing needs
- Communicate schedule updates and adjustments in a timely and professional manner
- Maintain accurate scheduling records and documentation
- Support coordination efforts related to new hires and staffing changes
- Assist in identifying and resolving scheduling conflicts as they arise
- Perform additional administrative duties as required
Qualifications & Skills
- Proven experience in scheduling, coordination, or administrative support roles
- Proficiency in scheduling software (WinTeam experience preferred)
- Strong working knowledge of Microsoft Office (Word, Excel, Outlook)
- Excellent organizational, communication, and time-management skills
- Ability to manage multiple priorities and adapt to changing needs
- Detail-oriented with strong recordkeeping and follow-through abilities
- Relevant training or certifications in scheduling or administration are a plus
Location: Midtown Manhattan
Schedule: Full-time, on-site
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Did you interview by Security USA office before?
Experience:
- Winteam software: 3 years (Required)
- Security Scheduling Coordinator: 5 years (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $25 - $30