What are the responsibilities and job description for the Loan Servicing Specialist II - FT / Omaha, NE position at Security National Bank?
Established in 1964 in Omaha, Nebraska, our family-owned financial institution's vision is to be the best in class in meeting the evolving financial needs of our customers. Our extensive history and family-owned legacy give us a deep and genuine understanding of how to serve and treat our customers. We offer a holistic financial approach with solutions for personal, business and wealth in three markets: Iowa, Nebraska and Texas.
As a community bank, we value long-term partnerships built on trust and integrity. As an employer, we take pride in building meaningful relationships and celebrating the unique differences that define each team member; it's what makes us a stronger unit. It's one of the many reasons why creating a strong culture of empowerment, support, and opportunity is an ongoing focus.
Job Summary
This position is responsible for completing more complex loan servicing processes accurately and in compliance with Bank policies, procedures, and regulations. This includes but is not limited to the following: payment processes, boarding, LAS entries, escrow processes, file maintenance review, reporting functions, collateral processes.
Essential Functions
Boarding of Loans (30%)
As a community bank, we value long-term partnerships built on trust and integrity. As an employer, we take pride in building meaningful relationships and celebrating the unique differences that define each team member; it's what makes us a stronger unit. It's one of the many reasons why creating a strong culture of empowerment, support, and opportunity is an ongoing focus.
Job Summary
This position is responsible for completing more complex loan servicing processes accurately and in compliance with Bank policies, procedures, and regulations. This includes but is not limited to the following: payment processes, boarding, LAS entries, escrow processes, file maintenance review, reporting functions, collateral processes.
Essential Functions
Boarding of Loans (30%)
- Ensures boarding is accurate, timely, and completed in accordance with existing checklists/procedures for all loan types including but not limited to more complex SBA, participations, guidance lines and swap loans, etc.
- Verifies loan codes to maintain data integrity for regulatory reporting.
- Confirms loan entries are processed accurately.
- Guarantees loan is fully executed, with exceptions approved prior to boarding.
- Adds collateral and escrow fields to Navigator according to existing procedures.
- Completes secondary review of loan files after boarding to verify accuracy of input.
- Verifies accuracy of loan documents, approvals and filings.
- Perfects collateral and protects the Bank’s lien position by filing DOT’s, Mortgages and Titles in a timely manner.
- Processes and files incoming collateral, ensuring collateral exceptions are removed from the exception list timely.
- Handles UCC continuations to ensure lien position maintained.
- Processes paid notes timely and accurately.
- Processes daily monitoring reports including exception & non post items in accordance with procedures.
- Provides a high level of customer service by providing prompt and accurate information.
- Processes and researches incoming phone and email inquiries timely and accurately.
- Assists with accurate & timely completion of all escrow processes, including escrow analysis, disbursements, and setup.
- Assists with processes and reviews escrow monitoring reports.