What are the responsibilities and job description for the District Manager – Personal Installment Loans (East Tennessee) position at Security Finance?
Description
Locations: Athens, LaFollette, Dayton, Knoxville, Cleveland, Sevierville, Harriman, Madisonville, Jefferson City, Lenoir City, Alcoa
About Us: Security Finance is a recognized leader in personal installment lending. For over 70 years, we have helped millions of customers with small loans and exceptional customer service when they need it most. We operate in over 700 branches nationwide. We are seeking a District Manager to lead a territory of 10–12 branches across East Tennessee. This role is ideal for a strategic and experienced leader with a proven ability to drive branch performance, build high-performing teams, and ensure compliance within the traditional personal installment loan industry.
Candidates must currently live in or be willing to relocate to the assigned area. Relocation assistance may be available.
Why Join Us?
If you’re ready to take the next step in your leadership career within the small loan industry, apply now and join a company that values stability, growth, and community impact.
✅ Job Type: Full-time
✅ Pay: Salaried with Bonus Opportunity
✅ Benefits: Medical, Dental, Vision, 401(k), Paid Time Off, and more
Security Finance is an Equal Opportunity Employer.
Locations: Athens, LaFollette, Dayton, Knoxville, Cleveland, Sevierville, Harriman, Madisonville, Jefferson City, Lenoir City, Alcoa
About Us: Security Finance is a recognized leader in personal installment lending. For over 70 years, we have helped millions of customers with small loans and exceptional customer service when they need it most. We operate in over 700 branches nationwide. We are seeking a District Manager to lead a territory of 10–12 branches across East Tennessee. This role is ideal for a strategic and experienced leader with a proven ability to drive branch performance, build high-performing teams, and ensure compliance within the traditional personal installment loan industry.
Candidates must currently live in or be willing to relocate to the assigned area. Relocation assistance may be available.
Why Join Us?
- Established Industry Leader – Serving customers for over 70 years.
- Comprehensive Benefits – Medical, dental, vision, 401(k), paid time off, employee assistance programs, and more.
- Career Mobility – Leadership development programs and a clear path to advanced operational roles.
- Supportive Culture – Work alongside peers and leaders who value your expertise and leadership.
- Oversee operational performance and ensure branch objectives are met
- Implement effective sales, lending, and collection procedures
- Develop and recommend business strategies to drive territory growth and profitability
- Review branch locations and markets, recommending changes to maximize performance
- Evaluate branch operations and apply established processes to improve results
- Ensure compliance with all state, federal, and company policies, including fraud monitoring and reporting
- Build and develop a high-performing sales and customer service team
- Complete timekeeping edits, personnel updates, and training assignments on time
- Conduct onsite and remote visits, performance evaluations, and follow-up coaching
- Identify and support employees with potential for advancement
- Make data-driven decisions and solve problems effectively
- Serve as a liaison between branch personnel, corporate teams, and upper management
- Partner with Talent Management on recruitment, onboarding, and training
- Investigate, report, and resolve internal and external complaints promptly
- Prior multi-unit supervisory experience in the traditional personal installment loan industry is required. Applicants with retail, food service, or unrelated management backgrounds will not be considered.
- Strong communication skills with proven ability to coach, collaborate, and manage conflict
- Prior customer service, sales, training, and management experience in a branch environment
- Proficiency in MS Office, including Word and Excel
- Valid driver’s license and daily access to a reliable automobile for business use
- Ability to travel daily within the defined territory, with occasional overnight stays as needed
- Must live in or be willing to relocate to the assigned area (East Tennessee). Relocation assistance may be available.
- Eligibility to obtain and maintain any required licenses or certifications for ancillary products or services (e.g., insurance, tax preparation); must maintain IRS suitability
- Analytical skills to evaluate data, identify trends, diagnose problems, and implement solutions
- Driven to continuous self-development with an adaptive leadership style
- Ability to balance strategic thinking with operational execution
- High school diploma or equivalent required; Associate or Bachelor’s degree preferred
- Frequent travel within the territory
- Regular use of computers, smartphones, and office equipment
- Ability to drive and communicate effectively in person, by phone, and in writing
If you’re ready to take the next step in your leadership career within the small loan industry, apply now and join a company that values stability, growth, and community impact.
✅ Job Type: Full-time
✅ Pay: Salaried with Bonus Opportunity
✅ Benefits: Medical, Dental, Vision, 401(k), Paid Time Off, and more
Security Finance is an Equal Opportunity Employer.