What are the responsibilities and job description for the Director of Operations- South Carolina position at Security Finance?
Description
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Security Finance is seeking an experienced and strategic Director of Operations to lead our South Carolina market—an established territory with over 57 branch locations and a team of 5 District Managers. The ideal candidate brings a proven track record in the traditional small-dollar installment loan industry.
We are a recognized leader in personal installment lending. We operate in over 700 community-based branches across the U.S., offering small loans and exceptional customer service to help people when they need it most.
As Director of Operations you’ll play a vital role in growing market share, coaching district managers, and driving operational performance—all while ensuring strict compliance with state and federal regulations.
- Established Industry Leader – We’ve helped millions of customers for over 70 years.
- Comprehensive Benefits – Including medical, dental, vision, 401(k), paid time off, employee assistance programs, and more.
- Career Mobility – Leadership development programs and a clear path to executive-level roles.
- Supportive Culture – Work alongside peers and senior leaders who value your insight and experience.
Explore more: careers.securityfinance.com
- Lead operational performance for 57 branches through direct supervision of 5 District Managers
- Set and manage key performance indicators (KPIs) related to growth, profitability, and compliance
- Identify market trends and develop data-driven strategies to maximize territory performance
- Regularly visit branch locations (minimum twice per year per branch) to assess operations, customer experience, and team effectiveness
- Recruit, train, and mentor District Managers and future leadership candidates
- Ensure compliance with state and federal lending laws and internal policies
- Serve as a liaison with local and state trade associations and regulatory agencies
- Evaluate and execute branch expansion, relocation, or consolidation strategies
- 7 years of progressive leadership experience in the traditional personal installment loan industry
(Note: Rent-to-own, lease-to-own, or payday lending experience will not be considered) - Demonstrated success in multi-unit supervision and building high-performing teams
- Strong knowledge of lending operations, underwriting, and collections practices
- Familiarity with state and federal lending regulations and general employment law
- High degree of professionalism and executive presence
- Willingness to travel extensively throughout the state
- South Carolina residency or relocation required (Relocation assistance available)
If you’re ready to take your leadership experience in the small loan industry to the next level, apply now and join a company that values stability, career growth, and community impact.