Operations Manager- 24/7 Integrated Security Services

The Operations Manager helps to oversee 24/7 security operations, ensuring quality service, regulatory compliance, and client satisfaction while leading and supporting security personnel. This position will also support growth efforts by assisting with lead generation, providing administrative support to Branch Manager, Regional Manager, SE Sales Team, and Executive Leadership as needed.

Key Responsibilities:

Security Operations

• Ensure consistent, timely security service delivery
• Administer guard management software
• Performance & Leadership
• Identify and resolve performance issues
• Implement and communicate operational standards
• Support change management and continuous improvement
• Provide leadership, accountability, and guidance

Client & Team Communication

• Serve as liaison between clients, Site Managers, Supervisors, and leadership
• Maintain strong communication across operations
• Prepare reports on performance, incidents, and client satisfaction

Growth

• Assist as needed in lead generation activities
• Support Branch Manager, Regional Manager, and SE Sales Team with administrative duties related to growth activities

Compliance & Risk Management

• Ensure compliance with all regulatory and company requirements
• Conduct risk assessments and implement mitigation strategies
• Maintain documentation for audits and inspections

Supervisory & Administrative Duties

• Verify and track all employee licensing and certifications
• Maintain personnel records
• Manage scheduling and staffing to ensure 24/7 coverage
• Coordinate incident and emergency response
• Oversee billing and invoice accuracy

Required Skills & Abilities

• Proven leadership and supervisory skills
• Strong problem-solving, organizational, and analytical abilities
• Ability to manage multiple priorities in a fast-paced environment
• Effective verbal, written, and electronic communication
• Proficiency with Outlook, Excel, and administrative systems
• Flexible schedule to support 24-hour operations
• Positive attitude and willingness to take initiative

Physical Requirements

• Stand or sit for at least one hour
• Walk ½ mile and climb 20 stairs without stopping

Education

• High school diploma or equivalent (required)
• Bachelor’s degree in Business, Security Management, or related field (preferred)

Minimum Qualifications

• 2 years of security leadership or related experience
• 3 years of verified security, law enforcement, corrections, or military experience (preferred)
• Security management certifications (CPP, PSP) preferred
• Ability to obtain/maintain a valid State Security License
• Valid driver’s license with clean MVR

Note: Responsibilities and qualifications may evolve based on business and client needs.

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage where allowed by state law.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer

Employer & Licensing Statement 
Security Engineers, Inc. recruits and employs personnel for operations conducted under Vulcan Protection Services, a California-licensed Private Patrol Operator, BSIS PPO License # PPO122585.

Security Engineers, Inc Licensing Numbers:

AL: 00001 - AESBL: 1827 | AR: CMPY.0003341 | CA: PPO #122585 - Corporation #B20250166616 | CO: No License No. Required | CT: AS-3015 | FL: B2600256 | GA: PSC001794 | IA: #PS00297 - Agency 2092 | IN: SG20800201 | KY: CBI# 0160962880 | LA: PSE-20-CO-010 | MS: No License No. Required | NC: 1860-GP | NJ: 2220 | OH: 20242100540193 | OR: 3241 | PA: No License No. Required | SC: 4009 | TN: 14026 | TX: B24054001 | WV: F201119007071
SE Integrated Security, Inc. - License #: CMPY.0003341

Conditions of Employment
Employment is contingent on satisfactory completion of a post-offer background investigation and a drug screen. Because this position supports safety-sensitive licensed private security operations, a criminal background check may be required by law.