Branch Manager-24/7 Physical Security Services

Branch Manager- 24/7 Physical Security Services
Position Title: Branch Manager

• Any individual who performs the services of a manager for a Class "B" security agency or branch office must have a Class "MB" license. A Class "M" licensee, or a Class "D" licensee who has been so licensed for a minimum of 2 years, may be designated as the manager, in which case the Class "MB" license is not required.

Salary: $50,000 to $60,000

Base salary will escalate as growth at the branch level is achieved. There will be growth metrics provided that start with a commission/performance bonus plan and then transition to performance bonus only (with a higher base salary) once certain goals are achieved. Our goal is to hire someone who is eager to be a proactive part of our growth strategy, partnering with our local sales rep, and build a book of business they can then manage.
Position Summary:

• The Branch Manager oversees daily operations of 24/7 security services, leading a diverse team to deliver high-quality solutions, drive efficiency, and ensure client satisfaction.

Key Responsibilities:

Leadership & Management:

• Independently lead and manage a team of security supervisors and officers.
• Foster a positive work environment, promote teamwork and professional development.
• Conduct regular performance evaluations with constructive coaching and feedback.

Operational Oversight:

• Ensure all security operations comply with company policies, contract requirements and client expectations.

• Make sure all employees have the proper security license at the time of hiring.
• Track expiration dates for all security officer licenses and renew 90 days prior to expiration.
• Report all new-hires and terminations to FDACS.
• Keep track of the company license expiration date and renew it yearly.
• Maintain personnel records.
• Maintain a good relationship with the nearest FDACS regional office.
• Manage scheduling and staffing to ensure continuous 24/7 security coverage.
• Manage incident and emergency response to ensure swift resolution.

Client Relations:

• Build and maintain strong client relationships to meet security expectations.
• Conduct regular client meetings and site visits to assess service quality and address concerns.
• Prepare and present reports on operational performance and client satisfaction.

Financial Management:

• Oversee budget and cost control while maintaining service quality.
• Monitor financial performance and implement strategies to achieve financial goals.
• Oversee billing and invoices to ensure accuracy and timeliness.

Compliance & Risk Management:

• Ensure compliance with all regulatory requirements and company policies.
• Conduct risk assessments and implement strategies to mitigate potential security threats.
• Maintain accurate records and documentation for audits and inspections.

Qualifications:

• Minimum of 5 years of experience in security management or a related field.
• Bachelor’s degree in business administration, Security Management, or related field (preferred, not required).
• Experience in 24/7 security operations.
• Experience managing budgets and meeting financial performance goals.
• Certifications in security management (e.g., CPP, PSP) (preferred, not required).
  Security Engineers, Inc. Florida Security Company License: B2600256

#SEI_HIGH