What are the responsibilities and job description for the Business Development Representative position at Security 1st Title?
THE ROLE WE'RE FILLING:
BUSINESS DEVELOPMENT REPRESENTATIVE
This role is critical to the increase of our company’s growth and market awareness through new customer recruitment and current customer retention. This role is guided by relationship-driven experiences for customers, internally and externally. As an external face in our communities, Business Development Representatives focus on delivering top-tier customer service, product and services education, and keeping customers connected throughout their transactions.
TYPE: FULL-TIME, IN OFFICE | WORK LOCATION: Oklahoma City, OK
WHY JOIN US:
- Paid Training and ongoing development opportunities
- Excellent schedule: Monday - Friday 8:00 a.m. - 5:00 p.m.
- 11 Paid holidays
- Competitive PTO accruals with no waiting period
- Comprehensive benefits package, including medical, dental, vision, 401(k) with employer matching and company paid life insurance and more
CHARACTERISTICS OF THE RIGHT PERSON FOR THIS ROLE:
- Relationship-Driven: Develops and prioritizes relationships with lenders, brokers, real estate agents, investors, developers, and home buyers/sellers, as well as multiple departments internally to build genuine connections and trust.
- Present & Engaged: Represents the company at industry events to expand the company’s footprint and increase brand awareness through active listening and participation
- Consultative: Educates customers on organization’s product and service offerings, while providing feedback for enhancements to improve technology integrations with and for customers
- Strategic & Intentional: Develops and follows a defined sales plan, maintains an updated target list of qualified prospects, and monitors progress.
- Collaborative: Promotes open communication between sales, title, escrow, and customer service teams to ensure mutually beneficial outcomes and seamless service delivery.
- Ethical & Accountable: Demonstrates accountability for business development data, transparency in reporting, and ethical prospecting practices.
- Steady & Resilient: Calmly and professionally navigates customer complaints and uncomfortable conversations, understanding these situations are not inherently personal.
- Self-Motivated & Coachable: Driven to achieve goals and uncover opportunities without continuous oversight. Highly receptive to constructive feedback and eager to adapt pitches and strategies to fit dynamic situations
- Empathetic & Skilled Listener: Genuinely listens to understand internal and external issues and concerns while remaining focused on the vital role we play in property ownership.
YOU'LL NEED THESE SKILLS & QUALIFICATIONS TO BE SUCCESSFUL:
- Strong alignment with the company’s core values, using them to guide day-to-day work and decision making
- High school diploma or equivalent
- Title insurance license or the ability to obtain a title insurance license within six months of hire required
- Exceptional communication and listening skills
- One to three years of related work experience, preferred
- Knowledge and experience in sales/customer service, and title insurance, preferred
- Strong organizational, time management, and multitasking skills within a fast-paced environment
- Excellent customer service, communication, and problem-solving abilities
- Commitment to continuous professional development
OUR COMMITMENT
Security 1st Title LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Security 1st Title LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time.
JOB CODE: OK NH 55000