Customer Service and Event Coordinator

Customer Service and Event Coordinator – Full Time – Madison, WI

Wage: $25.00/Hour

Join our team at Securitas Security where you will have the opportunity to serve your community while receiving elite training in safety and security. We are seeking customer service driven individuals for a Coordinator position. We have a dedicated Region and Area Management Support Staff which will foster you through your growth and advancement in the company. 

The ideal candidates we are seeking will be reliable, accountable, punctual, and have a strong work ethic while adhering to our core values; Integrity, Vigilance, & Helpfulness. Our elite team always creates a safe and secure environment by deterring, observing, and reporting.

Join Our Team & Apply Today!

What Your Day May Look Like

• Responsible for ordering of items and assisting with setup for client events.
• Work with client representatives in coordination and scheduling of events.
• Supervise and support a team of security officers on site.
• Respond to incidents and manage emergency situations effectively.
• Maintain detailed reports, incident documentation, and daily activity logs.
• Communicate routine patrols and ensure proper site coverage at all times.

What We Offer

• Medical, Dental, Vision, Life, AD&D, Disability Insurance, plus 401K options.
• Virtual Medical Appointments with Telemedicine.
• Paid Time Off, Free Uniforms, Paid Training, and Weekly Pay!
  • DailyPay Access Program NOW Available!
• Discounts on Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, and so much more!

Position Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• 3 years of experience in operations, hospitality, or security preferred.
• Proficient in computer and technology use.
• Strong verbal / written communication, reporting, and organization skills.
• Customer service background preferred.
• Must have great multi-tasking and interpersonal skills.
• Must be able to interact with a wide range of individuals in a professional manner.
• Able to remain alert and detail-oriented throughout the shift.
• All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment. 

Join our team and help make the world a safer place.

See a different world.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.