Systems Engineer

JOB SUMMARY: 

Essential Duties and Responsibilities:

· Excellent working Database experience (SQL Writing scripts, updating tables).

· Excellent application development experience using HTML, Phyton, C#, C , JAVA.

· Excellent working application-level integration experience (Workday, ServiceNow, SAP, and LDAP etc.).

· Excellent working application-level experience will Microsoft Word Excel and PowerPoint.

· Experience with analytics and reporting applications.

· Demonstrate experience integrating Video and Access Control systems.

· Strong organizational skills, interpersonal/team skills.

· Excellent verbal and written communications

· Ability to multi-task, excellent time management skills.

· Excellent customer service skills

· Document issue resolution using the existing SIMS work order system.

· Collaborate with local IT team as well as outside vendors as needed.

· Assist with creating training materials for new applications, assisting with product rollouts, and participating in application enhancement projects.

· Develop reports, dashboards, and processes to continuously monitor data quality and integrity.

· Identify appropriate solutions and/or discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws.

· Record, track, and documents the problem-solving process, including successful and unsuccessful decisions made, and actions taken, through to final decision.

· Execute other assigned projects/tasks as delegated by the Security Systems Manager.

· Other duties may be assigned.

Desired Skills & Experience:

· Design, Programming, Integration, and Troubleshooting of CCURE 9000 Security and Event Management systems, software and associated hardware

· Design, Programming, Integration, and Troubleshooting of Milestone Digital Video system and software

· Familiarity with CAD software, Ability to understand floor plans, diagrams, and schematics

· Security/IT related certifications

· Experience with project management

· Ability to recognize, analyze, and effectively solve problems in a timely and organized manner.

· Ability to multi-task in a fast-paced environment.

· Able to develop and interpret technical documentation for training and end user procedures.

· Knowledge of trends in technology relating to software applications.

· Highly self-motivated and directed, with excellent attention to detail.

· Ability to prioritize and execute tasks in a high-pressure environment.

· Local and distant travel occasionally required. Overtime hours may be required to meet project deadlines.

Educational Background and Experience:

· A minimum of an associate’s degree in information technology, Computer Science or related field is preferred.

· Minimum of 5-7 years security/IT related work experience

· Demonstrated experience administrating, integrating, and troubleshooting Cameras (IP, Analog), Video Management systems, software and associated hardware.

· Demonstrated experience administrating and troubleshooting Physical Access Control systems.

· Access Control System Hardware including Magnetic Switches, Sensors, Locks, Card Readers, Control Panels

· Proven experience with troubleshooting principles, methodologies and issue resolution techniques.

· 2 years setup, configuration, troubleshooting of desktop/notebook hardware and software (Windows, Linux)

· Access Control System (CCure 9000)

· Video Management System

· Visitor Management System

· Incident & Dispatch Management System

· Must be physically able to lift to 30 pounds

· Experience working in a structured, process-driven environment