Senior AI Infrastructure Engineer

Securitas Security Services USA, Inc.

This is a remote position.

JOB SUMMARY:  As part of the IT Service Delivery team, the Senior AI Developer/Specialist leverages artificial intelligence and machine learning techniques to enhance and automate our IT infrastructure operations. The incumbent’s contributions are pivotal in improving service efficiency, reducing manual workloads, and driving innovation in our infrastructure management and business processes.

ESSENTIAL FUNCTIONS

1. The functions listed describe the business purpose of this job or position.  Specific duties or tasks may vary and be documented separately.  An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

2. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

3. Associates are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

4. In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Associates are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.

1. AI-Driven Automation: Develop and implement AI/ML models to automate routine IT operations, including system monitoring, incident detection, and resolution processes.

2. Infrastructure Optimization: Analyze existing IT infrastructure to identify inefficiencies and apply AI solutions to optimize resource utilization and performance.

3. Predictive Maintenance: Utilize machine learning algorithms to predict potential system failures or performance issues, enabling proactive maintenance and minimizing downtime.

4. Data Analysis: Collect and analyze large datasets from various infrastructure components to uncover insights that inform decision-making and strategic planning.

5. Collaboration: Work closely with cross-functional teams, including IT operations, network engineers, and security professionals, to integrate AI solutions seamlessly into existing workflows.

6. Continuous Improvement: Stay abreast of emerging AI technologies and methodologies to continuously enhance the effectiveness of our infrastructure services.

    

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Required Education/Experience:  

• Education: Bachelor’s degree in computer science, Information Technology, or a related field required. A master’s degree is a plus
• Experience: 3 years’ experience in AI/ML development, ideally with a focus on IT infrastructure or operations

. Preferred Qualifications

• Experience with AIOps platforms and tools
• Certifications in AI/ML or IT infrastructure (e.g., AWS Certified Machine Learning, Microsoft Certified: Azure AI Engineer Associate)
• Familiarity with DevOps practices and tools

Competencies (as demonstrated through experience, training, and/or testing):

1. Proficiency in programming languages such as Python, R, or Java

2. Experience with AI/ML frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn)

3. Familiarity with IT infrastructure components, including servers, networks, and cloud services

4. Knowledge of data analysis and visualization tools

5. Excellent planning, organization and time management skills

6. Ability to work independently and manage multiple projects simultaneously

7. Strong customer service and results orientation

8. Ability to interact effectively at all levels and across diverse cultures

9. Ability to adapt to changes in the external environment and organization

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey 

• Required ability to handle multiple tasks concurrently

• Computer usage

• Handling and being exposed to sensitive and confidential information

• Regular talking and hearing

• Frequent sitting

• Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling

• Close vision, distance vision, and ability to adjust focus

• Work primarily performed in an office or hybrid environment

Securitas is committed to equal employment opportunity. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.