What are the responsibilities and job description for the Security Account Manager position at Securitas Security Services?
Security Account Manager – Full Time – Portland, OR
We offer a full benefits package, PTO, weekly pay, and more!
Rate: $34.00/Hour
We help make your world a safer place.
We are seeking a professional and experienced Account Manager to oversee security operations for a large-scale account with approximately 20 officers. This is a working Account Manager position responsible for the daily oversight, performance, and accountability of security officers and site leads while maintaining strong client relationship and ensuring high-quality service delivery.
The ideal candidate will have prior security and account management experience, strong leadership skills, exceptional attention to detail, and the ability to manage operations in a fast-paced environment. High-rise experience is preferred.
What Your Day May Look Like
- Supervise, support, and hold officers and site leads accountable for performance, professionalism, and attendance.
- Build and maintain strong client relationships through consistent communication and responsiveness.
- Ensure all posts are staffed appropriately and scheduled are maintained.
- Conduct site visits, inspections, and performance evaluations.
- Audit reports, logs, and incident documentation to ensure accuracy, quality, and compliance.
- Maintain strong attention to detail in all operational processes and reporting.
- Address employee concerns, coaching opportunities, and disciplinary issues as needed.
- Ensure all officers are following site policies, procedures, and post orders.
- Assist with training, onboarding, and development of security personnel.
- Monitor incident reporting and ensure proper documentation is completed accurately and timely.
- Support recruiting and retention efforts to maintain staffing levels.
Communicate effectively with clients, leadership, and security staff regarding operational updates, concerns, and expections.
What We Offer
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
- Virtual Medical Appointments with Telemedicine.
- Paid Time Off, Free Uniforms, Paid Training, & Weekly Pay!!
- Employee Assistance Program.
- DailyPay Access Program!
- Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, & So Much More!
Position Requirements
- Must be at least 18 years of age.
- Valid driver's license and clear driving record required.
- High school diploma or GED required.
- Minimum of 2 years of prior Security experience required.
- Minimum of 1 year Account Management experience required.
- High-rise security experience preferred.
- Additional experience in scheduling, payroll, and training is preferred.
- Proficient in basic computer and technology use.
- Strong planning, organizing, and leadership skills.
- Ability to take initiative, achieve results, and meet deadlines.
- Reliable and self-motivated.
- Strong customer service and interpersonal skills a must.
- All candidates must be willing to participate in Securitas’ pre-employment screen process, including drug screen and background investigation.
We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.
Join our team and help make the world a safer place.
EOE/M/F/Vet/Disabilities
Salary : $34