Program Manager

Position Title: Program Manager
Location: Abilene, Texas
Company: Securitas USA
Salary: $105,000 annually
Benefits: Medical, Dental, Vision, 401(k) with company match, Paid Time Off, Career Growth Opportunities

Securitas USA: Your Opportunity to Lead and Innovate

At Securitas, leadership is about more than oversight—it’s about vision, trust, and measurable impact. We are seeking a Program Manager to oversee operations across key client locations in Abilene, TX, ensuring consistent performance, client satisfaction, and operational excellence.

This position offers a unique opportunity to influence large-scale security operations, strengthen partnerships, and lead diverse teams toward success in a growing region.

Why Join Securitas?

At Securitas, your career path is built on performance, innovation, and leadership. We’re looking for a Program Manager ready to take ownership, lead with confidence, and elevate the client experience through operational excellence, strategic thinking, and collaboration.

Role Overview

The Global Clients Americas (GCA) Division is seeking a hands-on Program Manager who thrives in a fast-paced, client-focused environment. The ideal candidate will balance day-to-day operational management with strategic initiatives that drive improvement and foster strong client relationships.

You will oversee:

• Team leadership and development
• Client relationship management and service delivery excellence
• Operational execution including staffing, budgeting, and compliance

Key Responsibilities

Client & Relationship Management

• Serve as the primary liaison for clients, ensuring service delivery aligns with operational and contractual expectations.
• Build and maintain strong, professional relationships with client executives and key site stakeholders.
• Lead client meetings, proactively address challenges, and deliver solutions that enhance overall satisfaction.

Team Leadership & Performance

• Recruit, train, and retain high-performing team members across assigned sites.
• Create an inclusive, performance-driven culture focused on accountability and growth.
• Conduct coaching and performance reviews to strengthen engagement and leadership development.

Operational & Financial Management

• Develop and manage budgets, ensuring operational and cost efficiency.
• Oversee scheduling, payroll, and resource allocation to meet client and company objectives.
• Ensure compliance with all legal, regulatory, and company policies.

Strategic & Continuous Improvement

• Collaborate cross-functionally to enhance operational effectiveness and service quality.
• Identify opportunities for innovation and process improvement to strengthen client partnerships.
• Lead initiatives that align with company goals and promote continuous improvement.

What We Offer

Securitas rewards leadership and commitment with a comprehensive total rewards package:

• Base Salary: $105,000 annually
• Comprehensive Benefits: Medical, Dental, and Vision coverage
• 401(k): Company match for long-term retirement planning
• Paid Time Off: Vacation, holidays, and sick leave
• Career Growth: Ongoing professional development and advancement opportunities within a global organization

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 3–5 years of experience in operations, program, or client management
• Proven leadership experience managing teams in multi-site environments
• Strong client relationship and communication skills
• Ability to analyze data, manage budgets, and implement strategic improvements
• Professional, confident presence with strong customer service focus

Why Join Us

• Competitive salary and comprehensive benefits.
• Opportunities for growth within a global organization.
• Collaborative, inclusive culture that values initiative and innovation.
• Meaningful work that contributes directly to the safety and success of our clients.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

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Program Manager / Securitas Security/ Dallas, TX / TXDPS License  #B01835

Salary : $105,000