What are the responsibilities and job description for the Lead SOC Operator position at Securitas Security Services?
Securitas Security Services is seeking an experienced Lead Security Operations Center (SOC) Operator to support security operations in a high-end corporate environment. This position is ideal for someone with a strong background in access control, badging, CCTV, and security technology who can confidently manage multiple systems while providing a high level of customer service and professionalism.
The Lead SOC Operator will play an important role in monitoring and supporting the overall security of the facility. This includes managing access control and badging systems, monitoring CCTV, responding to alarms and security events, maintaining accurate records, and using data to support day-to-day security operations.
Key Responsibilities
- Monitor and operate security systems, including access control, CCTV, alarm monitoring, and badging systems
- Manage and maintain employee and visitor access credentials and badging activities
- Monitor security cameras and respond appropriately to suspicious activity or security events
- Respond to alarms and security system notifications in accordance with established procedures
- Monitor and manage access control throughout the facility
- Maintain accurate security records, logs, reports, and documentation
- Utilize Microsoft Excel, Word, Outlook, and other Microsoft Office applications for reporting, tracking, data management, and daily operations
- Prepare and maintain spreadsheets, reports, and other operational documentation
- Review security information and identify trends, discrepancies, or areas requiring attention
- Communicate effectively with security personnel, client representatives, employees, and other stakeholders
- Support the implementation and enforcement of site-specific security procedures
- Assist with security investigations and incident documentation as needed
- Maintain a high level of confidentiality when handling sensitive security and employee information
- Provide guidance and support to Security Officers and SOC personnel as needed
- Escalate security concerns, system issues, and incidents appropriately
- Perform other duties related to security operations as assigned
What We’re Looking For
- Previous experience with access control systems
- Previous badging experience
- Previous CCTV experience
- Strong working knowledge of Microsoft Excel, Word, Outlook
- Risk management experience preferred
- Experience with C-CURE or similar access control platforms preferred
- Experience with Everbridge or similar emergency notification/incident management platforms preferred
- Ability to complete all pre-employment requirements prior to starting
Benefits You Receive Working With Us
- Advancement opportunities – Securitas always strives to promote from within!
- Health, Dental & Vision Insurance
- 401(k) with Company match
- College Certificate Programs
- Vacation Pay
- Free Uniforms
- Weekly Paychecks
- Discounts on Cell Phone Plans, Automobile Companies, Appliances, Travel, and more
We Help Make Your World a Safer Place
Securitas is a global company that offers advanced and sustainable security solutions. We are located in 47 countries and have approximately 355,000 employees worldwide and over 150,000 clients.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are, and guide our actions.
With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
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