What are the responsibilities and job description for the Intern, IT Communications position at Securitas Security Services?
JOB SUMMARY:
Securitas is a dynamic and innovative security company dedicated to making the world a safer place. We believe in fostering talent and providing opportunities for growth.
We offer students the opportunity to spend a summer working at one of Securitas’ US Operating Centers. This internship program offers undergraduate students with real-world application of business within the North America Shared Services organization. You will participate in an 11-week internship located in Parsippany, New Jersey for 32-40 hours per week and working a hybrid schedule.
As an IT Communications Intern, you will collaborate with the IT team in crafting and executing communication strategies that bridge the gap between technical teams and non-technical stakeholders. You’ll support internal communication efforts, assist with ongoing projects, and keep departments informed about IT projects, updates, and initiatives. This role will also introduce you to AI‑assisted communication workflows—such as drafting, summarizing, organizing, and refining content—to help improve efficiency, consistency, and reach while maintaining accuracy and clarity.
Successful completion of the internship program could lead to a return internship for the following summer or employment at the organization in the future.
ESSENTIAL FUNCTIONS:
• Assist in creating clear, concise, and engaging communication materials such as emails, intranet updates, and presentation slide decks
• Support the preparation and delivery of IT communications to employees across the organization
• Help coordinate IT announcements, system updates, and maintenance schedules
• Contribute to content creation for internal knowledge base and documentation
• Monitor and respond to internal IT inquiries or feedback regarding communication materials
• Collaborate with other teams to gather information and ensure cross-departmental alignment on IT initiatives
• Assist in organizing virtual meetings, webinars, or workshops related to IT training or updates
• Provide administrative support to the IT communications team as needed
MINIMUM QUALIFICATIONS AT ENTRY:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Education/Experience:
• High school diploma or GED
• Currently pursuing a bachelor’s or master’s degree in communications, information technology, marketing, or a related field
• Interest and ability to learn and apply AI and digital tools to enhance productivity, communication quality, and collaboration
Competencies (as demonstrated through experience, training, and/or testing):
• Strong written and verbal communication skills
• Basic proficiency in Microsoft Office Suite including Word, Excel, PowerPoint. Familiarity with Microsoft 365 Teams is a plus
• Attention to detail, organizational skills, and ability to work with diverse teams
• Creative and proactive with a willingness to learn and take on new challenges
KEY TAKEAWAYS:
• Hands-on experience in communications and exposure to an innovative IT environment
• Exposure to modern communication practices, including hands‑on experience using AI responsibly to support internal IT communications and knowledge sharing
• Mentorship from experienced IT and communications professionals
• Opportunity to develop valuable communication, project management, and technical skills
• Networking opportunities with professionals in both IT and communications fields
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS:
With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:
• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
• Handling and being exposed to sensitive and confidential information
• Prolonged computer use
• Schedule will be hybrid, with 3 days/week on-site expected
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.