What are the responsibilities and job description for the Assistant Security Director position at Securitas Security Services?
We are seeking a dependable Assistant Security Director to support daily security operations within a fast-paced retail environment. This role is ideal for someone who thrives on leadership, customer service, operational excellence, and building strong relationships with both clients and security personnel.
As the Assistant Security Director, you will partner closely with site leadership to help oversee security operations, support officer performance, maintain a safe environment for customers and staff, and ensure all expectations are consistently met.
Shift: Friday-Tuesday 1pm-9pm - Sunday's hours are 10am-6pm
Location: Burlington, MA
Salary: $57,845.00/yearly
Key Responsibilities:
- Assist with the day-to-day management of retail security operations.
- Support scheduling, staffing, payroll, and coverage needs.
- Help supervise, coach, and develop security personnel.
- Ensure officers maintain professionalism, strong customer service, and compliance with post orders.
- Conduct floor presence, site inspections, and performance observations.
- Assist with incident reporting, investigations, and documentation.
- Respond to escalated situations and support emergency response efforts when needed.
- Build and maintain strong working relationships with client representatives and store leadership.
- Support training for new security officers.
- Help maintain a safe and welcoming environment for customers, employees, and visitors.
Qualifications:
- 2 years of security supervision or management experience
- Experience managing large teams
- Familiarity with payroll/timekeeping systems
- Strong communication and organizational skills
- Reliable, detail-oriented, and able to manage routine operations effectively
Benefits you receive working with Securitas:
- Medical, Dental, Vision 401k
- Weekly Pay & Paid Vacation
- Employee Perks (Discounts @ Apple, Verizon, Ford & more)
- Employee Assistance Program (Includes free counseling)
- Free Uniforms
Securitas USA is a proud employer of active and retired service members.
EOE M/F/Vet/Disabilities
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We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.
With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
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Salary : $57,845