What are the responsibilities and job description for the Alarm Management Operator - Full Time position at Securitas Security Services?
Alarm Management Operator — Full Time — Seattle, WA
Wage: $32.00/HR
Available Schedule: Thursday - Sunday 10pm-8:45am
Looking for Career Growth?
At Securitas, we have business operations in 45 markets and capabilities ranging from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technological content.
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What You Can Expect
- Monitor and respond to intrusion, fire, life safety, and other alarm systems throughout client sites.
- Dispatch and coordinate with security personnel, emergency responders, law enforcement, and site leadership during incidents.
- Assess alarm activations and determine appropriate response actions based on established procedures and risk level.
- Conduct real-time incident monitoring and provide accurate documentation of events, actions taken, and outcomes.
- Respond calmly and professionally to emergencies, incidents, and urgent situations.
- Communicate professionally with internal customers, external partners, and emergency services during both routine and emergency situations.
- Support business continuity by identifying, reporting, and tracking security-related risks and operational issues.
- Maintain a high level of accuracy while managing multiple alarms, incidents, and priorities in a fast-paced operations center environment.
What We Offer
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
- Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
- Paid Family Leave - up to 12 weeks a year in accordance with State Law.
- Weekly Pay! - DailyPay Access program available!
- Referral Program.
- Telemedicine - Virtual Medical Care.
- Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
- Free Uniforms & Paid Training.
- Doggy & Kitty Daycare Discounts.
- Employee Assistance Program & So Much More!
Basic Requirements
- Must be at least 18 years of age or older.
- High School Diploma, GED, OR ability to complete the GED program within 6 months.
- 1 years of experience in Security and 1 years of experience in customer service experience.
- Strong computer / technology skills needed.
- Must be reliable, accountable, punctual, and have a strong work ethic.
- Must have a strong grasp of appropriate and professional verbal / written communication.
- Conflict resolution and de-escalation skills a plus!
- Customer service background preferred.
- Must be able to interact with a wide range of individuals in a calm and professional manner.
- Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
- Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.
- All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
See a different world.
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Salary : $32