Training & Development Manager

Training & Development Manager - Bedford, NH & Burlington, VT

Securitas Northern New England Area

Location: Bedford, NH

Annual Salary Range: $70,000–$75,000

Monthly Vehicle Allowance: $650

• This position will require frequent travel to Vermont.
  
  

The Securitas Northern New England Area is seeking a Training & Development Manager to lead NNE’s New Hampshire and Vermont branches training compliance and drive the ongoing development of Securitas employees. This is an excellent opportunity for a proactive leader who embodies our core values of Integrity, Vigilance, and Helpfulness, and is committed to helping employees grow through effective coaching, training, and professional development.

About The Role

The Training & Development Manager plans, coordinates, and delivers training programs for Security Officers, Supervisors, and other team members. The role ensures compliance with all company and state-mandated training requirements while developing tailored programs that meet the needs of specific clients and sites. This is a salaried leadership role with responsibility for independent decision-making related to major training functions and initiatives.

Key Responsibilities

• Support operational leadership in achieving training and development objectives; partner with management to establish annual training goals.
• Ensure compliance with all legally mandated and company-required training programs; maintain documentation to meet client contract requirements.
• Conduct training needs analyses and collaborate with managers to identify gaps, training methods, and solutions.
• Develop training policies, programs, and schedules based on identified needs while coordinating to avoid service disruptions.
• Select and implement effective instructional methods (classroom, group training, self-study, simulations, computer-based training, etc.).
• Create and maintain training manuals, reference materials, assessments, multimedia aids, and other instructional resources.
• Train instructors and supervisors in effective training delivery, including orientation programs, on-the-job training, safety practices, supervisory development, and policy updates.
• Maintain training records, generate statistical reports, and evaluate program effectiveness and trainee progress.
• Perform related duties and tasks as required to support the office and training functions
  
  

Education/Experience

• 2–3 years of related experience (or equivalent combination of education and experience)
• Experience in training or management preferred
• Strong communication, presentation, and public speaking skills
• Ability to assess training needs and deliver effective programs
• Proficient with computers and presentation tools
• Strong organizational, planning, and project management skills
• Ability to coach, mentor, and provide feedback
• Excellent interpersonal skills across all levels
• Customer-focused with a results-driven mindset
• Ability to learn and apply security operations
  
  

Preferred Certifications

• AVADE Instructor
• MOAB Instructor
• CPR/First Aid/AED Instructor
• Firearms Instructor (a plus)
  
  

Minimum Hiring Standards

• Must be at least 18 years of age.
• Must have a reliable means of communication
• Must have a reliable means of transportation
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and onboarding check.
  
  

Working Conditions

(Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with employees and clients in situations that might involve urgency, pressure for results, and the threat of negative consequences such as disciplinary action or loss of business.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling multiple tasks concurrently.
• Computer usage.
• Handling and being exposed to sensitive and confidential information.
• Regular use of vehicle and frequent travel.
• Regular talking and hearing, in both one-on-one and group settings.
• Frequent walking, reaching with hands and arms, and lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds in set-up for and delivery of training programs.
  
  

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#NorthernNE

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work
  
  

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.