What are the responsibilities and job description for the Security Operations Center position at Securitas Security Services USA, Inc.?
Securitas Security Services USA Inc.
Job Specs
Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.
The Security Command Center Operator should have a minimum of 1( ) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.
Job Requirements
#MetroBoston
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits Include
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Job Specs
- Job Title: Security Operations Center
- Wage: $21/hr
- Location: Cambridge, MA
Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.
The Security Command Center Operator should have a minimum of 1( ) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.
Job Requirements
- Alarm Management: Monitoring and dispatching security for alarms
- Handling access requests and ensuring all procedures are properly followed
- Providing excellent customer service via phone and email
- Dispatching first responders and/or HAZMAT teams to incidents
- Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments
- Real time monitoring of client ground shipments in the US
- Sending out Event notifications to department management
- Creating Security Briefings for high level events
- Assisting with security investigations as required/completing incident report
- Competitive Wages
- Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
- 401k with Employer Matching
- Paid Life Insurance
- Paid Time Off
- Paid Uniforms
- Paid Training Upon Hire and Throughout Career
- Sons and Daughters Scholarship Program
- Specialized Programs for Continued Education for Security Officers
- Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
- Employee Assistance Programs (EAP)
- Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
- At least 18 years of age
- Reliable means of communication and transportation
- Legal right to work in the United States
- Ability to effectively speak, read and write English
- High school diploma or G.E.D.
- Willingness to participate in the company’s stringent pre-employment screening process
#MetroBoston
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits Include
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Salary : $21