Security Assistant Account Manager/Investigator

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service.

We are seeking an Assistant Security Account Manager/Investigator to support a key client site in Linthicum, MD. This role is ideal for a security professional with a strong background in complex investigations and incident resolution. You will lead investigative efforts while supporting daily security operations, ensuring risks are identified, escalated, and resolved through thorough fact-finding and objective analysis.

You will work closely with the client and senior leadership to conduct high-quality investigations, document findings, and develop corrective action strategies — while supporting and developing the security team to maintain a high-integrity, compliance-driven environment.

Compensation And Benefits

We believe in investing in our people. When you join Securitas, you’ll receive:

✔ Competitive Salary: $55,000 - $58,000 Annually

✔ Comprehensive Benefits Package

• Medical, dental, vision, and life insurance
• 5 accrued vacation days
• 401K with company matching
  
  

✔ Career Growth: Continuous training and leadership development programs.

✔ Dynamic Work Environment: Be a part of a highly engaged and results-driven team.

Key Responsibilities

Investigations & Incident Resolution (Primary Focus)

• Lead and conduct detailed investigations into security breaches, workplace incidents, theft, misconduct, fraud, and policy violations
• Gather, preserve, and analyze evidence, including statements, reports, digital logs, and video footage
• Interview witnesses and involved parties using professional, impartial investigative techniques
• Prepare clear, accurate, and comprehensive investigative reports for senior leadership and client review
• Track case progress and maintain organized investigative files
• Recommend corrective actions or risk-mitigation strategies based on findings
• Coordinate with law enforcement and regulatory agencies where appropriate
• Ensure confidentiality and chain-of-custody standards are upheld at all times
  
  

Risk Assessment & Compliance

• Conduct ongoing risk assessments to identify vulnerabilities and suspicious patterns
• Monitor trends in incidents and provide intelligence-driven recommendations
• Ensure all investigative activities comply with company policy, client expectations, and applicable law
• Support audits, inspections, and compliance reviews
  
  

Operational & Team Leadership

• Supervise and support security personnel assigned to the client site
• Ensure officers understand incident reporting standards and investigative expectations
• Conduct training on documentation, evidence handling, and incident escalation
• Maintain professional relationships with client stakeholders and internal leadership
  
  

Communication & Reporting

• Serve as the primary investigative liaison between the client, security operations, and senior management
• Present findings, security trends, and recommendations in written and verbal formats
• Maintain high-quality, accurate, and timely reporting standards
  
  

Qualifications & Experience

• Associate’s Degree and 3 years of relevant security or investigative experience, or an equivalent combination
• Experience conducting formal investigations or case management strongly preferred
• Background in security operations, law enforcement, military, or corporate investigations is a plus
• Valid driver’s license and clean driving record (no points in prior 3 years)
• Strong interviewing, note-taking, and investigative documentation skills
• Ability to analyze complex information and remain objective and discreet
• Strong customer service and de-escalation abilities
• Exceptional written and verbal communication skills
• High level of technical proficiency (Microsoft Office, investigative tools, HRIS/Salesforce preferred)
• Professional judgment, discretion, and ability to handle sensitive/confidential matters
• Ability to respond to incidents and emergencies outside normal hours as required
  
  

When you join our team as an Assistant Account Manager, you’ll be part of a collaborative, people-first environment where your ideas, leadership, and commitment to quality truly matter. Together, we’ll continue to build a professional, engaged, and high-performing security program. If this sounds like the right opportunity for you, apply today!

Company Website: https://www.securitasinc.com

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-SSTA

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work
  
  

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.