What are the responsibilities and job description for the Experienced Fire Alarm Technician position at Secur-Tek, Inc.?
Job description
Fire Alarm Technician
LOOKING FOR A SECURE FUTURE AND THE OPPORTUNITY TO LEARN ABOUT NEW TECHNOLOGY?
We have an immediate position open for an experienced fire alarm installation and service technician.
Our business is listed as an essential business, and we are working under the proper COVID-19 guidelines.
SECUR-TEK, INC was founded in 1990 and has become one of the most successful locally owned security, home automation and entertainment systems installation and monitoring companies in the Central Carolina's. We achieve our success through Secur-Tek’s company culture dedicated to knowing our customers, offering them leading-edge technology, superior products, and service.
We at Secur-Tek foster a supportive, team-oriented small company environment where we encourage everyone to strive to be their best and take pride in their accomplishments. If we sound like the type of company, you are looking for and you meet the job requirements – please take the time to apply!
Job Responsibilities:
We are looking for a motivated, goal and team oriented, fire alarm, security - low voltage prewire/installation technician. You will often be a primary point of contact for our customers. Therefore, you will build rapport with customers and use your expertise to provide high-quality installation services. In addition, you will be able to discuss and identify opportunities for added and/or alternative products and services. You will ensure complete customer satisfaction with both their new system and installation process.
Your main duties will include:
- Installing and servicing commercial fire systems accurately and efficiently.
Other duties will include:
- Installing residential and commercial security systems accurately and efficiently
- Connecting in-home systems, activating systems, and performing customer demonstration
- Meeting or exceeding performance goals on a consistent basis
- Keeping the customer informed at all times of what the installation process will entail
- Performing needs analysis with customers and designing a system that meets those needs
- Maintaining administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
- Ensuring the highest level of safety and responsibility to avoid injury, property damage or loss of unused materials
- Providing exceptional customer service at all times
- Consulting with team lead or management on any issues or concerns
- Cleaning up work area thoroughly following installation
- Maintaining all company equipment, including vehicle, tools, inventory
- Maintaining a professional appearance and demeanor at all times
Qualifications and Experience:
Required
- High School diploma or equivalent
- Desire and ability to obtain a North Carolina alarm license
- Detail orientation and strong mechanical aptitude
- Strong customer service skills
- Ability to work effectively both on an individual basis and as part of a team
- Ability to pass a criminal background check, DMV check and drug screen
- Minimum 3 years experience with Honeywell Firelite fire alarm systems
- Knowledge of NFPA 72
Preferred
- Thorough understanding of installing security systems (user interaction, troubleshooting
- Experience with Ademco / Honeywell, Access Control systems, and Firelite commercial fire alarms
- Electronics/electrical/HVAC/technical training at a trade school or community college
- Computer Literacy, ability to program and troubleshoot problems
Starting Compensation:
- Pay: $20.00 - $30.00 per hour starting rate based on experience
Benefits Include:
- Paid Vacation
- Paid Sick Days
- Paid Holidays
- Medical Insurance
- Use of Company Vehicle
- Rarely work weekends
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Fire alarm installation & repair: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $20 - $30