Business Relationship Banker

Who we are:

At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization.

Every employee at SECU contributes to our members’ financial well-being, and we’ll always do what’s right for our members, employees, and communities.

Feel good about what you do. Belong to a place where you matter and can make a difference.

What you will do:

The Business Relationship Banker is responsible for driving the growth of business banking services memberships, including checking, deposits, and electronic business services, while also providing business loan referrals and supporting business partners. The incumbent will identify training needs within their respective financial centers, assist partners within SECU to deepen existing relationships and expand new ones, and track individual business results, including new business account acquisition, penetration, and retention, through targeted sales strategies. Additionally, the role involves participating in community activities such as Chamber functions, Open Houses, and business networking events to raise awareness of our business banking services. The incumbent will take ownership of addressing business member complaints and issues, while contributing to the strategic marketing planning and overall success of the department.

The Business Relationship Banker II adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security.

A day in your life might include:

• Develops new member relationships with business prospects.
• Services existing business banking member base.
• Achieves established goals as outlined by manager.
• Works with financial center partners to maximize sales efforts to business members and cross sell other products and services that the bank offers.
• Networks with centers of influence to develop business including accountants, attorneys and other referral sources.
• Evaluates credit information and requests and recommend an appropriate loan structure to manage risks.
• Effectively negotiates with underwriters and members to maximize revenue and minimize risk.
• Achieves sales goals with minimum expectations as follows:

• Manages and grows loan and deposit portfolios
• Oversees approximately 30 to 65 relationship managed members.
• Actively participates in all business banking and retail sales sprints.
• Achieves call targets and other product sales goals such as treasury, merchant, BCC and others assigned.
• Participates in civic and cultural organizations and programs.
• Utilizes prescribed selling techniques to maximize sales opportunities.

Loan & Account Acquisition

• Identify and implement business activities to acquire new business loans and accounts while retaining and managing existing business relationships.
• Directly identify business loan leads and forward loans in excess of $250,000 to the Commercial Lending Officer.
• Attend business functions to promote SECU’s products and services.
• Network with local chambers and business organizations to promote SECU’s business services.
• Meet annual relationship goals:
  • Ranging from $2.0MM-$3.5MM in business loans, $2.5MM in business deposits, business credit cards, RDC, Treasury, Merchant, consumer I mortgage or retail referrals

Internal Partner Focus

• Works with Financial Center managers and SECU business partners to serve the needs of our members.
• Contacts referrals from assigned Financial Centers
• Assists with the education of Financial Center staff on Business products and services.
• Other Duties as assigned

What we need from you:

Education Requirements

• Bachelor’s Degree or equivalent experience is required
  • Courses in Business, Marketing, Communications, related sales coursework a plus

Experience Requirements

• At least 7 years' experience of proven business development in a sales environment.
• Business and Consumer financial services background preferred, with emphasis on Business-to-Business sales.

Business Acumen Requirements

• Demonstrates a clear understanding of SECU’s business products, lending solutions, and deposit services to effectively support member needs.
• Understands how small business financial behaviors, cash-flow patterns, and industry trends influence credit needs and relationship strategies.
• Applies sound judgment when assessing business member needs and identifying opportunities to deepen relationships through relevant products and services.
• Recognizes how individual portfolio performance, member retention, and business development activities contribute to SECU’s overall growth and strategic priorities.

Physical Requirements

• Must be able to remain in a stationary position, often standing or sitting for prolonged periods
• Must be able to lift up to 25 pounds

Compensation Information: Offers will be commensurate with experience and education.

• Hourly Rate: Min. $24.62 – Max. $39.42

Other Compensation Includes:

• Incentives based on productivity goals
• Annual corporate-wide incentives

We provide comprehensive benefits, with a focus on total well-being:

• Medical, vision, dental benefits
• 401k plan with company matching
• Generous sick, vacation and personal leave
• And more...2025SECUBenefitsGuide.pdf

SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.