What are the responsibilities and job description for the Associate Sales Engineer position at Sectigo?
Job Description
We are looking for a talented Associate Sales Engineer to join our growing global team at Sectigo.
The Associate Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. This position is ideal for early-career professionals with a passion for technology and a desire to grow into a full Sales Engineering role. This individual is involved in technical demonstrations, proof of concept initiatives, and strategic customer interactions - all while developing expertise in Sectigo’s industry-leading security solutions.
This is a full-time and remote position based in the U.S., ideally Eastern or Central Time zones .
Here are the core functions, responsibilities, and expectations for this role:
Education:
All your information will be kept confidential according to EEO guidelines.
Global team. Global reach. Global impact.
At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.
We are looking for a talented Associate Sales Engineer to join our growing global team at Sectigo.
The Associate Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. This position is ideal for early-career professionals with a passion for technology and a desire to grow into a full Sales Engineering role. This individual is involved in technical demonstrations, proof of concept initiatives, and strategic customer interactions - all while developing expertise in Sectigo’s industry-leading security solutions.
This is a full-time and remote position based in the U.S., ideally Eastern or Central Time zones .
Here are the core functions, responsibilities, and expectations for this role:
- Support the mid-market, enterprise, and eCommerce sales teams during the sales cycle with technical input, project coordination, and customer management.
- Participate in technical demos and presentations for prospects and partners, tailored to both technical and executive-level audiences.
- Assist in planning and implementing Proof of Concept (PoC) efforts, with increasing responsibility over time.
- Provide first-level technical support during sales engagements and collaborate with Senior SEs to drive technical success.
- Assist with sales proposals, RFPs, and RFIs, contributing to technical documentation and responses.
- Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management.
- Collaborate with Sales Engineers on projects involving channel partners, customer onboarding, or technology alliances.
- Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth.
- Perform solution research and competitive analysis to support the positioning of Sectigo products.
- Set up and maintain demo environments, sandbox environments, and lab infrastructure for SE use.
- Prepare customized demo content, scripts, or user flows tailored to prospect use cases.
- Shadow senior SEs during technical discovery and implementation calls to build product and customer knowledge.
- Document repeatable solutions, product tips, and internal knowledge to support team scalability.
- Collaborate with Product, Marketing, and Sales Enablement teams on cross-functional projects as needed.
- Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth.
- Additional tasks associated with this position may be assigned in response to company initiatives and business needs.
Education:
- Bachelor’s degree in computer science or engineering from an accredited college, or equivalent work experience is strongly recommended.
- Minimum of 2 years of relevant professional experience OR 1 years of experience in a pre-sales, technical consulting, or solution engineering role is required.
- Exposure to scripting languages (e.g., PowerShell, Python, or Bash).
- Familiarity with cloud platforms (Azure, AWS, GCP).
- Hands-on experience with web servers, firewalls, and load balancers.
- Understanding of basic networking, SSL/TLS, PKI, or web infrastructure concepts.
- Knowledge of private PKI a plus.
- Must be able to travel more than 25% of the time to the assigned regions and/or territories.
- A self-starter with a growth mindset and a desire to build a career in Sales Engineering.
- Strong organizational skills with the ability to manage multiple priorities.
- Strong team player mentality - actively collaborates with other SEs
- Strong communication skills, capable of translating complex technical concepts into clear business value for both engineers and executives.
- Comfortable in fast-paced, team-oriented environments.
- Demonstrated strong verbal and written communication skills, excellent customer service and account management, and ability to interface with a diverse set of clients including administrators and C-level executives.
- Eager to learn new technologies and contribute to team success.
- Proficient in English, both written and verbal.
- Solid multi-tasking, troubleshooting and problem resolution abilities.
- English language proficiency required.
- Willingness to travel up to 35% of the time if required.
All your information will be kept confidential according to EEO guidelines.
Global team. Global reach. Global impact.
At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.